About the Role : We’re looking for a
strategic and client-focused Account Manager
to lead and grow relationships with our key
enterprise customers . In this pivotal role, you’ll serve as a
trusted advisor , aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.
You’ll collaborate cross-functionally with
Product, Engineering, and Customer Success
teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.
What You’ll Do
Act as the
primary relationship owner
for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy.
Understand client goals, challenges, and IT landscapes
to design tailored solutions that deliver measurable impact.
Lead
onboarding, executive reviews, and roadmap discussions
to ensure long-term client success.
Collaborate internally to
advocate for client needs , influence product direction, and ensure timely solution delivery.
Use
data and insights
to drive proactive engagement and strategic recommendations.
Identify opportunities for
account growth —including upselling, cross-selling, and expansion across new business units or geographies.
Stay updated on
industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP)
to provide consultative guidance to clients.
What You’ll Bring
Bachelor’s degree
in Business, Computer Science, Engineering, or related field (MBA preferred).
10+ years
of experience in enterprise account management, client success, or consulting within a technology-driven organization.
Proven success managing complex, multi-stakeholder enterprise relationships.
Strong understanding of
cloud infrastructure, digital transformation, and enterprise IT environments .
Exceptional
executive communication, negotiation, and stakeholder management
skills.
Proficiency in
CRM tools
(Salesforce, Zoho, etc.) and data-driven client engagement strategies.
strategic, consultative mindset
with a passion for driving customer value.
Account Manager • Delhi, India