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Account Manager
Account ManagerCES • Delhi, India
Account Manager

Account Manager

CES • Delhi, India
8 days ago
Job description

About the Role : We’re looking for a

strategic and client-focused Account Manager

to lead and grow relationships with our key

enterprise customers . In this pivotal role, you’ll serve as a

trusted advisor , aligning our technology solutions with client goals, driving adoption, and ensuring long-term business impact.

You’ll collaborate cross-functionally with

Product, Engineering, and Customer Success

teams to deliver value, shape strategy, and identify new growth opportunities across enterprise accounts.

What You’ll Do

Act as the

primary relationship owner

for high-value enterprise clients, ensuring alignment of business outcomes and technology strategy.

Understand client goals, challenges, and IT landscapes

to design tailored solutions that deliver measurable impact.

Lead

onboarding, executive reviews, and roadmap discussions

to ensure long-term client success.

Collaborate internally to

advocate for client needs , influence product direction, and ensure timely solution delivery.

Use

data and insights

to drive proactive engagement and strategic recommendations.

Identify opportunities for

account growth —including upselling, cross-selling, and expansion across new business units or geographies.

Stay updated on

industry trends, emerging technologies, and cloud solutions (AWS, Azure, GCP)

to provide consultative guidance to clients.

What You’ll Bring

Bachelor’s degree

in Business, Computer Science, Engineering, or related field (MBA preferred).

10+ years

of experience in enterprise account management, client success, or consulting within a technology-driven organization.

Proven success managing complex, multi-stakeholder enterprise relationships.

Strong understanding of

cloud infrastructure, digital transformation, and enterprise IT environments .

Exceptional

executive communication, negotiation, and stakeholder management

skills.

Proficiency in

CRM tools

(Salesforce, Zoho, etc.) and data-driven client engagement strategies.

strategic, consultative mindset

with a passion for driving customer value.

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