Key Account Manager

Purpose of Function :

The Key Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients and attending all meetings, conventions, and training workshops.

Increase market penetration in your Defined Geographic Area, manage sales & marketing activities and develop new accounts.

Tasks and Responsibilities

• Developing and sustaining solid relationships with key clients / customers defined by the Drager rules in Corporate and Key Account Hospital.
• Follow standard sales process, CRM, precise sales forecasting, responsibility for sales budget (Net revenue & margin), negotiate & close the deals.
• Customer relationship management.
• Acting as the main point of contact between key customers and internal teams.
• Drive customer requirement.
• Focus on sales of Drager portfolio (Drager products).
• Position Drager as Solution provider and manage large business accounts.
• Develop the ideal device solution portfolio for customer needs.
• Communicating and collaborating with the marketing, service and logistics departments to ensure that key customers’ needs are met.
• Participates on road shows and exhibitions, monitors market, competitor and customer development - informs zonal managers / modality managers about market trends.
• Continually updates CRM, market product analysis with product specialist. Regular update of CRM and maintaining funnel.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Assists in payment receivables management.
• Developing and sustaining relationships with key customers

Education

B.Tech (Biomedical Engineering) / B.Sc

Related Experience

4 - 5 years of experience in critical care equipment key account management

Workplace Accessibility & Accommodations

Draeger is committed to providing accommodations for individuals with disabilities throughout the hiring process and employment. If you require accommodations, please let us know.

Why Join Us?

Equal Opportunity Employer Statement

Draeger is an equal opportunity employer that values diversity at all levels. We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender identity, sexual orientation, disability, and veteran status.

Application Process

Interested candidates can apply by submitting applying to the job role. If you have questions about the role or our inclusivity practices, feel free to reach out to careers.India@draeger.com

We look forward to welcoming diverse talent to our team!