Position Purpose :
SAP Specialist will play a crucial role in maintaining & improving SAP Instance for GATX India. This role is detail-oriented in SAP ECC 6.0 to manage, maintain, and continuously improve our SAP landscape. This role will serve as the primary liaison between business users, SAP technical support team to ensure smooth operations, user adoption, and value realization from our ERP investment.
Key Job Activities :
The SAP Specialist will work within Technology function and works directly with the Head of Technology to support digital transformation projects for various functional groups within the company. In addition, it is also expected that the candidate proactively drives initiatives and can support multi-level application integration. This is an individual contributor position and requires a candidate who is self-driven and thrives to work in a dynamic environment.
Key Activities
1. System Administration, Monitoring & Quarterly Release Management
- Monitor system health, performance, and usage
- Manage user access, roles, and authorizations
- Coordinate with SAP for system maintenance and updates
- Review SAP release notes and assess impact
- Ensure smooth adoption of new features and compliance with clean core principles
2. Process Optimization & Enhancements
Collaborate with business users to identify improvement opportunitiesConfigure standard features and workflows using in-app extensibilityDrive SAP migration from On-prem to SAP S / 4HANA Cloud instance3. Compliance & Governance
Ensure adherence to internal IT policies, audit requirements, and data privacy regulationsMaintain documentation for system changes and configurationsSupport internal and external audits4. Reporting & Analytics
Develop and maintain reports and dashboards generated from SAP and Power BISupport business teams with data insights and KPIs5. Integration Oversight
Monitor and troubleshoot integrations with other systems (e.g., Ops 360, CRM, finance tools etc)Coordinate with integration teams for multi-application integrationInteraction : GIPL functional groups, SAP Consultants, Third-party vendors (incl. developers)
Competency :
Act as the internal owner of the SAP ECC 6.0 systemManage user access, roles, and authorizations in line with governance policiesCoordinate with SAP support and partners for incident resolution and service requestsMonitor quarterly SAP updates and manage regression testing and change impactSupport business users with training, issue resolution, and process optimizationCollaborate with cross-functional teams to identify and implement enhancementsEnsure compliance with data security, audit, and regulatory requirementsMaintain documentation of configurations, processes, and change logsCollaborate with our SAP North America technical team and other internal team for SAP ECC 6.0 integration with various other applicationsEducation and / or Experience Required (including certifications) :
Must have a B. Tech, preferably in Computer Science3–5 years of hands-on experience in SAP ECC 6.0 system administration and supportStrong understanding of ABAP development and SAP best practices for ECCExperience in system monitoring, performance tuning, and transport managementFamiliarity with integration tools (e.g., SAP PI / PO, Mulesoft) and interface troubleshootingKnowledge of SAP Basis activities such as user management, patching, and upgradesExcellent problem-solving and analytical skills for ECC environmentStrong communication and stakeholder management abilitiesAbility to work independently and manage multiple priorities effectivelySAP ECC or SAP Basis certification (preferred)Other (i.e., physical requirements, travel, etc. that is not covered above) :
NOTE : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.