Strategic Operations Director

About the Role & Opportunity :

This role works with the organization’s leadership to support how the firm sets priorities, plans its work, and coordinates execution across functions. It involves structuring operating plans, facilitating process and policy improvements, and enabling clearer performance tracking with CXOs and functional teams. The position offers exposure to a wide range of strategic and operational matters, providing a chance to contribute meaningfully to how the organization strengthens its internal ways of working.

Key Responsibilities

Strategy and Priority Setting

• Work with the Leadership team to translate strategic objectives into clear functional priorities.
• Coordinate alignment with CXOs and HODs on annual and quarterly priorities, ensuring clarity on scope, timelines, and ownership.

Operating Planning and Execution Oversight

Process, Policy, and Governance Design

Performance Metrics and MIS

Cross Functional Collaboration and Problem Solving

Program Management and Change Enablement

Executive Support and Decision Enablement

Qualifications & Experience :

a postgraduate qualification such as an MBA is an advantage, not a necessity.