Gaming Specialist | Hiring Freshers | Gandhinagar

TELUS International!! Hiring For International Gaming Chat Process

Job description

Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.

Exceed expectations on conversation quality, timeliness of responses and overall customer experience.

Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.

Build out customer knowledge bases to speed up and improve future replies.

Provides solutions and resolution resources for customer's problems.

Be accountable and responsible for the work you have to do

Be proactive on sharing best practice and learning but also asking for help when needed.

Be able to perform un-biased needs assessment and design activities or projects.

Be a strong facilitator and proactively take any chance to develop your skills whenever possible

Preferred candidate profile

Minimum 1 year of Gaming Experience with Customer Service

Freshers willing in Customer Service are eligible to apply

Candidate with minimum 1 year of International Chat experience are eligible to apply.

People with Gaming exposure and experience are preferred

Excellent English language skills

Flexibility and ability to improvise and adapt to new situations

Graduates / Post Graduates can apply.

Excellent communication skills

Should be comfortable working in 24

• 7 Working Environment

Graduation not required

Rotational shifts & Rotational week offs

Perks and Benefits

Salary Range 3.2 LPA- 4.0 LPA

Job Location : Gandhinagar, Gujrat

Free pick up and drop facility will be provided within 35 Kms

Medical Insurance

Life Insurance