Technical Support Engineer

iGaming :

If its iGaming we know a thing or two. At Light & Wonder Its all about the games and our digital teamleads the global iGaming market providing jaw-dropping content and innovative software that powers the worlds most successful online gaming providers.

Position Summary

About Company

Light & Wonder is a global leader in game experiences. We create content hardware and systems that connect iconic titles across any place or channel. By turning games into expansive entertainment we keep thrilling players with characters and stories they cant get enough of.

Light & Wonder Inc. is the leading cross-platform global games company. Through ourthreeunique yet highly complementarybusiness segments we deliverunforgettable experiences by combining the exceptional talents of our 6500 member team with a deep understanding of our customers and create immersive content that forges lasting connections with players wherever they choose to engage. At Light & Wonder its all about the games. The Company is committed to the highest standards of integrity from promoting player responsibility to implementing sustainable practices. To learn more visit .

We are committed to offering very competitive benefits that are aligned with our values and inspire employees to drive innovation and contribute to the organizations performance. Employees are the most valued resource and we always look to improve their well-being with a wide range of benefits befitting every individual. Not limited to monetary benefits we have robust learning and development opportunities that help them to grow professionally.

Our Values

Dare to be bold : We combine diverse talent to look at the familiar in unfamiliar ways.

Celebrate perspectives - We combine diverse talent to look at the familiar in unfamiliar ways

Never settle : We relentlessly push forward to create the extraordinary in every detail.

Uphold integrity : We promote accountability and respect to raise the bar for ourselves and the industry.

Win as a team : We bring out the best in each other to share collective success.

Technical Support Engineer

Job Location : ITPL Bangalore

Required Experience : 2 - 4 years

Job Description

Skill Set : L1 Support SLAs Ticketing Tools (preferably Service Now / Jira) knowledge on ITIL Process Unix and SQL is good to have

Job Description Skills and Experience :

Experience from previous customer support / Technical support role is necessary.

Technical knowledge is re quired for this position.

Knowledge Skills & Abilities :

Excellent communication skills.

Experience in Linux / Unix.

Experience working with Microsoft Office products.

Understanding of databases and ability to create and use basic SQL to query the database.

Decent knowledge & experience in programming and scripting is preferred.

Ability to understand and use various in-house and commercial tools.

Ability to work in close relationship with other departments within the team.

Working in shifts required.

Mode Of Interview :

1 or 2 Technical Interview (Mandatory Face to Face)

Director Interview

HR Discussion

Qualifications

Key Skills

Database,Jira,Linux,Bank,Java

Employment Type : Full-Time

Experience : years

Vacancy : 1