Technical Specialist - Windows Admin

Technical Specialist - Windows Admin - L3

JOB PURPOSE : Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Vulnerability Management , Performance Management, Windows Hardening and Security , Active Directory , Backup administration , and Storage Management .

EXPERIENCE :

Overall Experience : 1013 years,

Relevant Experience : 810 years, with a minimum of 35 years in L3-level roles

RESPONSIBILITIES (INCLUDES ALL TASKS) :

We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration , Patch Management , Antivirus & Vulnerability Management , Active Directory , Backup administration , and Storage Management .

Candidates with additional knowledge of Linux environments will have a competitive edge.

Key Responsibilities :

• Windows Server Administration :
• Manage and support Windows server environments at an advanced level.
• Provide Level 3 troubleshooting and resolution for complex system issues.
• Virtualization and Windows cluster administration
• Windows Server Upgrade and Migration management
• Patching and Updates :
• Plan, implement, and manage patching activities using tools like ManageEngine or SCCM .
• Ensure compliance with security standards and operational policies.
• Security :
• Windows Hardening and Security
• Vulnerability mitigation management
• Antivirus administration (Ex : Sentinel, TrendMicro)
• Active Directory (AD) :
• Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO) .
• Maintain security and best practices for AD management.
• Backup and Disaster Recovery :
• Manage backup and disaster recovery processes using Veeam solutions.
• Safeguard data integrity and availability through robust disaster recovery procedures.
• System Monitoring and Optimization :
• Proactively monitor system performance, identify issues, and implement enhancements.
• Handle critical incidents swiftly to minimize downtime.
• Documentation and Reporting :
• Maintain comprehensive documentation for system configurations, processes, and updates.
• Generate detailed reports on system performance, backup activities, and patch management status.
• Collaboration and Teamwork :
• Collaborate with cross-functional teams to ensure smooth IT services integration.
• Provide mentorship and guidance to junior team members