JOB TITLE : Technical Specialist Windows Admin L3 (India)
JOB PURPOSE :
Seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Vulnerability Management, Performance Management, Windows Hardening and Security, Active Directory, Backup administration, and Storage Management.
QUALIFICATION : Engineering Degree / Diploma (Computers / : MCSE / ITIL
EXPERIENCE : Overall Experience : 10-13 years, Relevant Experience : 8-10 years, with a minimum of 3-5 years in L3-level roles.
Responsibilities (includes All Tasks) :
We are seeking a highly skilled and experienced Windows Admin L3 professional to join our team. The ideal candidate will be responsible for the advanced management, troubleshooting, and support of Windows-based systems. This role demands expertise in Server Administration, Patch Management, Antivirus & Vulnerability Management, Active Directory, Backup administration, and Storage Management. Candidates with additional knowledge of Linux environments will have a competitive edge.
Key Responsibilities :
Windows Server Administration :
- Manage and support Windows server environments at an advanced level.
- Provide Level 3 troubleshooting and resolution for complex system issues.
- Virtualization and Windows cluster administration.
- Windows Server Upgrade and Migration management.
Patching and Updates :
Plan, implement, and manage patching activities using tools like ManageEngine or SCCM.Ensure compliance with security standards and operational policies.Security :
Windows Hardening and Security.Vulnerability mitigation management.Antivirus administration (Ex : Sentinel, TrendMicro).Active Directory (AD) :
Administer, optimize, and troubleshoot Active Directory (AD) and Group Policy Objects (GPO).Maintain security and best practices for AD management.Backup and Disaster Recovery :
Manage backup and disaster recovery processes using Veeam solutions.Safeguard data integrity and availability through robust disaster recovery procedures.System Monitoring and Optimization :
Proactively monitor system performance, identify issues, and implement enhancements.Handle critical incidents swiftly to minimize downtime.Documentation and Reporting :
Maintain comprehensive documentation for system configurations, processes, and updates.Generate detailed reports on system performance, backup activities, and patch management status.Collaboration and Teamwork :
Collaborate with cross-functional teams to ensure smooth IT services integration.Provide mentorship and guidance to junior team members.Technical Skills / Competencies :
MANDATORY :
Advanced knowledge of Windows servers and related technologies.Proficiency in Virtualization, Licensing, Terminal Services, Windows Hardening / Security and System Performance Optimization.Expertise in patch management tools (e.g., ManageEngine, SCCM, Intune).Strong skills in Antivirus administration, Active Directory management and backup solutions (e.g., Veeam, veritas).Excellent troubleshooting and problem-solving abilities.Capability to thrive in a fast-paced, collaborative work environment.OPTIONAL :
Solid experience with Microsoft hybrid environments and Intune.Hands-on knowledge on Linux administration.Relevant certifications such as MCSE, Veeam VMCE, or Linux certifications.IIS, AD connect.Soft Skills : MANDATORY :
Excellent written, verbal and interpersonal skills.Strong customer communication skills, with the ability to communicate clearly with customers and technical personnel.ref : hirist.tech)