Operations Manager - Parking Systems

Department : Operations

Location : Shilphata / Sakinaka, Mumbai

Reports To : Director

Working Hours : 9 : 30 AM to 6 : 30 PM (Six days working)

Job Overview

The Operations Manager will be responsible for overseeing the day-to-day operations of all parking facilities, ensuring the smooth running of parking systems, and delivering high-quality service to customers. This role includes managing staff, developing operational procedures, maintaining safety and cleanliness standards, and driving revenue growth. The Operations Manager will work to optimize the performance of parking facilities and ensure a high standard of customer satisfaction.

About Sperton

Sperton Christos Group is a Human Resources advisory Organization having 30-plus years of Corporate Experience. We provide HR Advisory services, identify the right talents, and set up HR Functions for Start-up companies, and Payroll Management for our Clients.

We partner with our clients to expand their business by providing solutions to all areas of the Human Resource and Recruitment Processes. Human Resource Management is our core area of focus & specialization, our working approach allows our clients to converge their time and energies on their business, its management & growth.

Key Responsibilities

• Oversee Daily Operations : Manage parking facilities, including garages, surface lots, and valet parking services.
• Staff Management : Hire, train, and supervise parking staff to ensure efficient operations.
• Policy Development : Develop and implement parking policies and operational procedures to maintain safety, efficiency, and service quality.
• Facility Maintenance : Ensure all parking facilities are well-maintained, clean, and safe for both customers and staff.
• Financial Management : Oversee parking revenue, manage expenses, and ensure the optimization of costs.
• Budgeting : Prepare, manage, and present parking budgets to senior management.
• Customer Service : Address and resolve any customer complaints, ensuring a high level of satisfaction.
• Surveys & Improvement : Conduct surveys to identify areas for improvement and implement strategies to optimize parking operations.
• Coordination for Special Events : Collaborate with other departments to coordinate parking arrangements for special events and activities.
• Stay Current with Trends : Stay up-to-date with the latest trends, technologies, and best practices in the parking industry.

Why Join Us?

Skills & Knowledge

Qualifications & Experience

Location