Instructional Designer

Key Responsibilities

• Design and develop ERP training materials such as eLearning modules, ILT decks, user manuals, job aids, and simulations.
• Collaborate with ERP consultants, internal SMEs, and process owners to translate technical workflows into learner-friendly content.
• Create end-user learning journeys that cover pre-implementation, go-live, and post-implementation phases.
• Use instructional design tools (e.g., Articulate 360) to develop engaging and interactive learning modules.
• Coordinate with the Change Management and L&D teams to ensure consistent and timely training rollout aligned with ERP deployment timelines.
• Leverage platforms like Whatfix or similar digital adoption tools to embed contextual learning into ERP systems.
• Apply multimedia tools to create high-quality videos, animations, and voiceovers; ensure clear audio encryption and editing standards are met.
• Review and improve content based on learner feedback and training effectiveness data.
• Ensure adherence to branding, tone, and instructional quality standards. Maintain version control and documentation across all training resources and platforms.

Key skills and experience required