Datacenter Presales Solutions ArchitectTata Consultancy Services • thiruvananthapuram, kerala, in
Datacenter Presales Solutions Architect
Tata Consultancy Services • thiruvananthapuram, kerala, in
19 days ago
Job descriptionSound knowledge of ServiceDesk operation process, Tools and Analytics Extensive knowledge of digital ServiceDesk Automation solution using market standard virtual agent platforms (ServiceNow VA, Azure Bot, Kore.AI, Amelia etc.), ServiceNow Orchestrator and ITSM, Avaya, AWS Connect and digital works place automation tools& platforms (Nexthink, Nanoheal etc.) Sound knowledge of Workplace or EUC process, Tools and Analytics, remote support, desktop engineering, field support, touch services, messaging & collaboration. Digital workplace automation tools & platforms (ignio™ DWS, Nexthink, Nanoheal, Systrack etc.) Strong Experience with at least one Orchestration & automation platform (ServiceNow Orchestrator, Ansible, etc.) Exposure & experience with, Aternity, 1E Tachyon Exposure to ITSM tools (Ex : ServiceNow, BMC Remedy) 5+ experience in Workplace (EUC) & SD operations or overall, 5+ years of experience with Automation solution in ServiceDesk / wider IT Ops Automation with exposure to Workplace (EUC) & IT Operation At least one implementation experience of SD / workplace automation solution (EUC) and / or ServiceDesk automation solution Implementation experience with API (Rest / Webservice / SOAP / XML over https) for integration with Monitoring tools, ITSM (Service Now / Cherwell / Remedy), Experience working with one Virtual agent platform (Azure based, AWS based, ServiceNow VA) Excellent presentation skills & ability to articulate Automation Solution for SD and EUC Automation deals area in a simplified manner understood by various levels of customer Knowledge of chat / voice bot integration experience on Bot (Ex : RASA, Kore.AI) Ability to spot & mine automation interventions opportunities in various sub processes Good experience in MS Excel, Power point and Word
Location : Anywhere in India
Job Description
- mandatory
SN
Required Information
Details
Role
Digital Workplace (SD & EUC) Automation Solution Architect
Required Technical Skill Set
Good to have Technical Skill Set
Desired Experience Range
5 to 15 years
Location of Requirement
PAN India
Desired Competencies (Technical / Behavioral Competency)
Must-Have
(Ideally should not be more than )
Good-to-Have
SN
Responsibility of / Expectations from the Role
Author Automation Solution for SD and EUC Automation deals. Defense / support defense (including presentation and demo) of automation solution with customers
Position & defend TCS IT Ops Automation offerings with our internal stakeholders (Industry Vertical team, IT Operation Services Team)
Defence / support defence (including presentation and demo) of automation solution with customers
Support Geo Sales & Solution Team with various customer meeting preparation
Collaborate with various offerings team with TCS to incorporate newer and up to date offerings & case studies in IT Operation Automation solution proposal
Support Geo Sales & Solution Team with various customer meeting preparation.
Develop & share reusable solution assets / frameworks with rest of the solution team
Liaise with Automation & AI & workplace automation solution product vendors for product solution collaterals and pricing
Train, coach and guide the generalist member of the team with latest and greatest of workplace automation platforms, Chat / Voice bot, contact centre product
Create & present POV on workplace automation solution, virtual agent & contact centre automation solution for wider organization and Industry consumption
10
Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution
Create a job alert for this search
Solution Architect • thiruvananthapuram, kerala, in
Related jobs
)
Solutions Architect (10+ years)
DBiz.ai • thiruvananthapuram, kerala, in
Solution Architect - 11+ years - Remote.We are seeking an experienced and highly skilled.The ideal candidate will be responsible for architecting scalable, secure, and high-performing cloud solutio...Show more
Last updated: 30+ days ago • Promoted
Lead Solutions Architect
Capgemini • thiruvananthapuram, kerala, in
Lead solutioning from deal qualification to contract signature.Develop end-to-end solutions (Transformation, Transition, Run).
Manage internal stakeholders and ensure visibility of solution metrics....Show more
Last updated: 30+ days ago • Promoted
Lead System Architect
Pegasystems • thiruvananthapuram, kerala, in
Pegasystems develops strategic applications for sales, marketing, service and operations.Pega's applications streamline critical business operations, connect enterprises to their customers seamless...Show more
Last updated: 18 days ago • Promoted
Microsoft D365 ERP Architect – Presales & Solution Design
Programmers.io • thiruvananthapuram, kerala, in
Microsoft D365 ERP Architect – Presales & Solution Design.PAN India [first priority will be on candidates from either Jaipur, Hyderabad or Pune].
We are seeking a seasoned Microsoft Dynamics 365 ERP...Show more
Last updated: 22 days ago • Promoted
Salesforce Solution Architect
Esko • thiruvananthapuram, kerala, in
Salesforce – Solution Architect.Esko, a global leader in packaging software solutions and part of the multi-billion-dollar Veralto family of companies, is seeking a strategic and experienced.Salesf...Show more
Last updated: 15 days ago • Promoted
Senior Solutions Architect (Data)
Hillview Consulting Solutions • Thiruvananthapuram, IN
If candidate is in Mumbai this would be onsite in Andheri East, Mumbai, Maharashtra.We’re looking for a senior, hands-on.
You’ll own architecture for ETL / ELT, data warehousing, analytics pipelines, ...Show more
Last updated: 8 days ago • Promoted
Presales Consultant
Simform • Thiruvananthapuram, IN
Simform is a premier digital engineering company specializing in Cloud, Data, AI / ML, and Experience Engineering to create seamless digital experiences and scalable products.Simform is a strong part...Show more
Last updated: 5 days ago • Promoted
Solutions Architect
T-Systems ICT India Pvt. Ltd. • thiruvananthapuram, kerala, in
Infrastructure Automation team.This role focuses on defining, implementing, and optimizing automated workflows, APIs, and blueprints that drive efficiency, scalability, and reliability across the e...Show more
Last updated: 22 days ago • Promoted
Anaplan Solution Architect
ANP Consulting • thiruvananthapuram, kerala, in
This role is ideal for an experienced Anaplan professional who excels in designing scalable models, driving connected planning initiatives, and delivering impactful business outcomes across.Anaplan...Show more
Last updated: 30+ days ago • Promoted
Enterprise Solutions Architect
AILDA Technologies India Private Limited • thiruvananthapuram, kerala, in
AILDA Technologies India Private Limited specializes in empowering organizations to harness the potential of Artificial Intelligence through strategic IT transformation.
With deep expertise in IT co...Show more
Last updated: 11 days ago • Promoted
Solution Architect – Experience Cloud
LTIMindtree • thiruvananthapuram, kerala, in
Experience Cloud (Community Cloud).The ideal candidate will design scalable, secure, and high-performance Salesforce solutions that deliver exceptional customer, partner, and employee experiences.S...Show more
Last updated: 22 days ago • Promoted
MS Dynamics 365 CE Solution Architect
Sutherland • thiruvananthapuram, kerala, in
Solution & Enterprise Architecture.Dynamics 365 CE and Power Platform implementations.Design complex enterprise solutions with a focus on.
Create architecture blueprints including.Lead architectural...Show more
Last updated: 8 days ago • Promoted
Technical Presales Architect - CI / CD / AWS
Mig Staffing • Thiruvananthapuram
Description : We are looking for a Technical Presales Architect to join our Presales & Solutioning team.This role focuses on the technical dimension of pr...Show more
Last updated: 30+ days ago • Promoted
AWS Data Architect
ACL Digital • Thiruvananthapuram, IN
AWS (S3, Redshift, Glue, Lake Formation, IAM).Proficient in data modeling, performance tuning, and security best practices.
.AWS Certified Solutions Architect preferred.Show more
Last updated: 13 days ago • Promoted
Java Fullstack Solution Architect
Amicon Hub Services • thiruvananthapuram, kerala, in
We Are Hiring | Solution Architect (Product-Based Client).Appsmith / Mendix (concepts – mandatory).Camunda (concepts – mandatory, hands-on preferred).
Java, Angular, AWS, GitHub, Camunda.Concepts (m...Show more
Last updated: 8 days ago • Promoted
Databricks Architect ( Full-time at a Fortune 500 tech MNC )
HARP • Thiruvananthapuram, IN
Lead the architecture, design, and implementation of data lakehouse solutions leveraging Databricks, Delta Lake, Unity Catalog, and Apache Spark.
Define and enforce architectural best practices for ...Show more
Last updated: 2 days ago • Promoted
Solutions Architect (US shift)
IGT Solutions • thiruvananthapuram, kerala, in
We are seeking an accomplished.The successful candidate will collaborate closely with product managers, owners, and cross-functional teams to ensure scalable, efficient, and future-ready architectu...Show more
Last updated: 30+ days ago • Promoted
Solutions Architect - Data Services
RiDiK (a Subsidiary of CLPS. Nasdaq : CLPS) • thiruvananthapuram, kerala, in
Solutions Architect - Data Services.Solutions Architect - Data Services.This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the ...Show more
Last updated: 11 days ago • Promoted