Client Servicing Executive

Company Description

DreamSequence is an AI-first creative agency specializing in video production, animation and digital advertising.

Our clientele includes Mondelez (Cadbury), Adani, Reliance, Hamleys, Sun Pharma, Arks, Coca-Cola Company and more.

Our office is in Bandra West, Mumbai.

Role Description

This is a full-time on-site role for a Business Development Executive at DreamSequence. The job role requires :

Being the single point of contact for clients across brand, digital, and production mandates.

Translating client briefs into clear debriefs and internal tasks for creative, production, and design teams.

Working seamlessly with our creative team to ensure high-quality project delivery as per our clients' needs and expectations.

Managing timelines, deliverables, revisions, and approvals.

Ensuring projects move from brief → scripting → production → delivery

→ invoicing

smoothly.

Tracking feedback, ensuring changes are implemented correctly, and preventing last-minute surprises.

Coordinating shoots, vendors, production schedules, and internal resources when required.

Presenting work to clients confidently — not just forwarding internal outputs.

Maintaining high-quality communication : crisp emails, timely updates, and zero follow-up fatigue.

Keeping documentation, trackers, and project sheets updated in real time.

Providing strategic inputs, always, and creative inputs, where required.

Representing DreamSequence in a polished, confident manner in every client interaction.

Qualifications

2–3 years of experience in client servicing / account management in an advertising agency, production house, or creative startup.

Strong communication and interpersonal skills — you’re the buffer between clients and the creative team.

Ability to manage multiple projects simultaneously.

Understanding of video production, digital ads, creative workflows, and branding.

Highly organized, detail-oriented, and reliable.

Comfortable with fast-paced environments and demanding clients.

Please Note

This is a full-time, on-site role based in Bandra West, Mumbai.

There is no WFH option. Apply only if this works for you.