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Senior Manager, Business Operations
Senior Manager, Business OperationsPalo Alto Networks • Bangalore, Karnataka, India
Senior Manager, Business Operations

Senior Manager, Business Operations

Palo Alto Networks • Bangalore, Karnataka, India
2 days ago
Job description

Your Career

This role is responsible for leading a dedicated team of individual contributors who provide essential support and shared services. As a Senior Manager you will drive key programs and optimize processes that enhance value for our internal sellers partners and distributors. You will oversee operational cadences monitor the effectiveness of support and shared services initiatives and leverage your expertise in sales operations program management and various routes to market to ensure operational excellence and contribute directly to our business growth.

Your Impact

  • Operational Excellence & Strategic Integration : Drive significant efficiency and process optimization across high-velocity business operations specifically focusing on the integration and improvement of the Reporting Analytics process Sales Systems utilization Sales Desk functionality Partner support mechanisms and Shared Services engagements
  • Advanced Reporting & Predictive Analytics : Develop own and enhance critical reporting frameworks including sophisticated dashboards scorecards and Quarterly Business Review (QBR) materials. Leverage advanced data analytics and ecosystem business analysis to identify trends predict outcomes pinpoint areas for continuous improvement and proactively address operational gaps
  • Process Architecture & Enablement : Architect and refine robust process documentation standards and best practices. Design and deliver targeted training programs for internal teams sales personnel partners and distributors to ensure consistent adoption and adherence to operational procedures
  • Cross-Functional Partnership & Influence : Cultivate and maintain strong trusted partnerships with key stakeholders at all levels across various functions (e.g. Sales Finance Legal IT Supply Chain) to ensure seamless operational alignment drive consensus and achieve desired business outcomes.
  • SLA Management & Compliance Assurance : Oversee and ensure the consistent delivery of organizational Service Level Agreements (SLAs) upholding best-in-class support quality while rigorously adhering to all compliance and policy requirements
  • Continuous Improvement & Field Acceleration : Proactively identify champion and implement strategic improvements in operational efficiency and process optimization. Collaborate closely with diverse teams including operations IT and leadership to drive field acceleration and enhanced business performance through data-driven insights

Qualifications : Your Experience

  • 15 years in Business Operations
  • Bachelors degree in Engineering Economics Business Finance or a related field (Masters degree highly preferred)
  • Strong organizational skills self-starter and ability to quickly identify and resolve inefficiencies across the business
  • Deep experience working with Salesforce CRM data analytics and Funnel Management Tools.
  • A mission-driven team player approach with a desire to make an impact and difference
  • Must have hands-on experience in business analysis data analytics and statistical modelling.
  • Prior experience as a business partner to sales and other functional teams (Finance Sales & Operations)
  • Exceptional communication skills and proven ability to create and manage initiatives across numerous cross-functional stakeholders
  • Well-experienced in a Sales Operations / Finance environment
  • Strong understanding of sales processes and methodologies
  • Additional Information :

    The Team

    Our Business Operations is a focused team that works on critical Go-To-Market business processes and challenges to drive and support our industry-leading growth. Your efforts will directly impact the overall success of a world-leading cybersecurity business. Youll collaborate with the sales organization and other functions including Finance and Business Units to drive our growth. You possess a unique blend of business insight business strategy experience influencing skills and the ability to collaborate with a large number of constituents within Palo Alto Networks.

    Our Commitment

    Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.

    We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at   .

    Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

    All your information will be kept confidential according to EEO guidelines.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Disaster Recovery,Order Management System,SAFe,TOGAF,Business Management,White Papers,Investment Banking,Middleware,Project Management,Sharepoint,Order Fulfillment,Google Suite

    Experience : years

    Vacancy : 1

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    Operation Manager • Bangalore, Karnataka, India

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