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Client Relations Lead
Client Relations LeadAtomicwork • Bengaluru, Republic Of India, IN
Client Relations Lead

Client Relations Lead

Atomicwork • Bengaluru, Republic Of India, IN
12 days ago
Job description

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re looking for an experienced Enterprise Account Executive to join our team and help us build our modern service management platform. This position is based in India- Bangalore .

In this role, the Account Executive will be a founding team member responsible for building our presence in the region - driving awareness, creating and accelerating pipeline, and closing deals both directly and through strategic partnerships.

Region : MEA (Middle East & Africa), with a primary focus on the UAE and South Africa.

If this sounds interesting to you, read on.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who want to learn new things and feel a sense of responsibility toward their work. We’re looking for someone with proven selling experience and strong market knowledge in the UAE and South Africa. Prior experience selling enterprise software to IT teams (IT Infrastructure, IT Operations, IT Asset Management, IT Applications, etc.) is essential. Experience with IT Service Management (ITSM) or ESM platforms will be an added advantage.

  • 5-8 years of experience in software or solutions sales, with a proven track record of producing new business.
  • Strong ability to establish trusted relationships with clients and cross-functional teams.
  • Proven success in negotiating deals and maintaining healthy C-Level relationships.
  • Consistent achievement of sales targets with a focus on long-term customer success.
  • Ability to grasp the "bigger picture" and align with our strategic IT plans.
  • Willingness to travel as needed to meet business objectives.

What you’ll do (responsibilities)

  • Generate new business revenue from a SaaS license model through strategic account and territory planning.
  • Build and manage relationships with C-suite executives and leaders across IT, HR, Finance, and other related business functions.
  • Lead client relationship mapping and orchestrate account strategies with a broad virtual team, including Solutions Consultants and Marketing.
  • Serve as a trusted advisor to customers, understanding their business and aligning Atomicwork solutions with their ITSM and ESM roadmap.
  • Identify and engage the right specialist or support resources for deals at the optimal time.
  • Why we are different (culture)

    As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

  • Agency : Be self-directed. Take initiative and solve problems creatively.
  • Taste : Hold a high bar. Sweat the details. Build with care and discernment.
  • Ownership : Act like an owner. Take full responsibility for wins and losses.
  • Mastery : Commit to continuous learning. Strive to improve every day.
  • Impatience : Move with urgency towards our purpose. Make progress today and never wait.
  • Customer Obsession : Prioritize the customer. Deliver value and exceed expectations.
  • What we offer (compensation and benefits)

    We are big on benefits that make sense to you and your family.

  • Fantastic team —the #1 reason why everybody joins us.
  • Convenient offices — well-located offices spread over five different cities.
  • Paid time off — Unlimited sick leaves and 15 days off every year.
  • Health insurance — comprehensive health coverage.
  • Flexible allowances — with hassle-free reimbursements across spends.
  • Annual outings — for everyone to have fun together.
  • What next (applying for this role)

  • Click on the apply button to get started with your application.
  • Answer a few questions about yourself and your work.
  • Wait to hear from us about the next steps.
  • Do you have anything else to tell us? Email careers@atomicwork.com and let us know what’s on your mind.

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    Client • Bengaluru, Republic Of India, IN

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