Citrix Virtual Desktop

Job Role : Citrix Virtual Desktop

Location : Bangalore

Experience : 6-10 Years

Responsibilities :

Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution.

Installation / configuration / managing XenDesktop farm (latest version 7.x)

Advanced - Should be managing Xen Server farm at multiple sites.

Creation of Citrix VM / Clone providing them via provisioning server

Backup / hot fix installation on XenServer

Handle & Monitor Netscaler, Cloud Connectors, Storefront Servers.

Manage Published VDI solution through Apache Cloudstack.

Publishing applications\Desktops via Citrix DaaS

Handle all tickets escalated by Field IT or Service Desk or forwarded from other service teams.

Build / test Citrix / WTS software packages based on SAP release cycles

Publish, update and support Citrix / WTS software packages

Apply common updates on Published Apps

Support and maintain test & production environment

Support and maintain all scripts / settings that are used in the environment

Build / deploy / decommission virtual servers (IMAC activities)

Provide access to the environment via predefined groups in SAP directory services

Perform evaluation and testing of any new Citrix client

Perform periodic and emergency systems maintenance including patching.

Coordinate with third-party suppliers and SAP internal departments on related support activities.

Support multi-cloud platforms.

Review the SCOM alerts

Proactively monitor all the critical applications\Desktops every six hours