Sr Analyst / Analyst, Trust & Safety Operations

Who We Are

Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.

We are feeding the world’s curiosity!

Job Description

The Trust and Safety Analyst / Sr Analyst position is a key role within the Operations function at Cint. We are a fast-paced organization and are redefining the online market research industry. Candidates with a can-do attitude and a proactive and hands-on approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company’s growth. Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity, initiative, and hard work are rewarded. This role is a remote working position, and the candidate will be working US EST hours.

Role Purpose and Responsibilities :

• Communicate and liaise with different departments to handle incoming requests and quality escalations
• Prepare reports and share insights into quality findings as part of quality investigations
• Drive and / or be a part of quality programs related to suppliers, clients, etc
• Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes / dip in traffic at the supplier, client and / or user level
• Contribute by sharing inputs towards development of new tools and products
• Update product and internal documentation regularly
• Explore avenues, plan and ideate to improve the overall quality function

Qualifications

Technical requirements

Additional Information

Our Values

Collaboration is our superpower

Innovation is in our blood

We do what we say

We are caring

More About Cint

We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth.

In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.

Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)

Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.