IT Lead — Campus Infrastructure (Daskalos)

IT Lead — Campus Infrastructure (Daskalos)

Reports to :

Head of IT Infrastructure

Location :

India (multi-city travel - Mumbai, Bangalore, Delhi)

Role Summary

Hands-on owner for end-to-end campus IT buildouts and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV / classroom tech, security systems, identity / endpoints, and run-ops—driving quality, timelines, and day-one readiness.

Responsibilities

Build & Commissioning

Run site surveys; review HLD / LLD; coordinate MEP / fit-out; produce BoM / BoQ deltas.

Oversee racks / IDF / MDF, structured cabling (TIA / EIA), labeling, copper / fiber certification, UPS / power, and env sensors.

Lead cutover planning, test plans / UAT, soak tests, and acceptance signoffs.

Network, Wi-Fi & Security

Deploy / operate L2 / L3 switching,

SD-WAN CPE , firewalls, VPNs,

NAC / 802.1X , VLANs / QoS.

Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).

Implement segmentation and baseline hardening; integrate with SIEM / NMS.

Classroom AV & Campus Systems

Install / maintain classroom AV, lecture capture, room schedulers, digital signage.

Coordinate

access control / CCTV / VMS

and emergency paging integration with IT network.

Identity, Endpoints & Services

Build images; manage

MDM / UEM (Intune or equivalent) , printers, and shared devices.

Support SSO (SAML / OIDC) and directory (AD / Entra ID) integrations with LMS / SIS / library systems.

Own backup / restore runbooks for campus services; participate in DR tests.

Operations, Quality & Vendors

Run daily ops : monitoring (NMS / logs / SIEM), patching, capacity, asset / CMDB updates.

Drive SLA reporting, problem / RCA, and continuous improvement.

Direct SI / OEM / ISP / AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.

Produce clear documentation : as-builts, configs, diagrams, runbooks, and change records.

Key Objectives (First 6–12 Months)

Commission

day-one IT

for assigned campus(es) on schedule and within budget.

Achieve

≥99.9% uptime

• for core services;

P1 MTTR ≤ 60 min .

Validate

100% teaching-space Wi-Fi

(≥ –67 dBm, target throughput / latency per design).

Stand up ITIL-aligned operations (incident / change / problem), monitoring, and documentation.

Close build punchlists and audit findings within

30 days .

Required Experience & Qualifications

6–10+ years

hands-on IT infrastructure; at least

one greenfield campus or large office (1,000+ users)

setup in India.

Deep technical breadth across :

Networking :

routing / switching,

SD-WAN , firewalls, VPN,

NAC / 802.1X , QoS, segmentation.

Wi-Fi :

survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation.

AV / Security :

classroom AV (Crestron / Extron or similar), CCTV / VMS, access control basics.

Identity / Endpoints :

AD / Entra ID, SSO (SAML / OIDC),

Intune / UEM , imaging, GPO.

Ops / Observability :

ITSM (ServiceNow / Jira), NMS (PRTG / SolarWinds / Aruba Central / DNA), SIEM basics.

Strong ownership, initiative, and quality orientation; excellent documentation and communication.

Certs (preferred) :

CCNP (or CCNA + strong experience), CWNA / CWDP, ITIL Foundation; NSE4 / PCNSA, MD-102, or VCP are pluses.

Bachelor’s in Engineering / CS or equivalent experience.