Description :
Kenko is an AI-powered CRM for fitness & wellness businesses.
We serve fitness businesses including yoga studios, pilates centers, gyms, crossfit, and more, as well as wellness businesses including spas, saunas, massage, and modern wellness like cryotherapy, red-light therapy, chiropractors, and physical therapy.
Our mission is to power 10K fitness & wellness businesses in the US, helping them thrive in their local markets.
We deliver an integrated solution that brings together four core product categories :
AI Marketing Manager : Automates lead capture, omnichannel campaigns, and lifecycle messaging for member growth and retention.
Operations Management : Centralizes scheduling, memberships, billing, payroll, and reporting in a modular workflow.
Member Experience : Powers branded websites, apps, and self check-in for seamless digital journeys.
The Role :
- Serve as a strategic and executional force for product velocity, design, and engineering alignment
- Act as a stop-gap / pod leader for business-critical product pods that lack dedicated leads
- Own cross-functional product leadership across Product, Design, Engineering, GTM, and Ops
- Drive hiring and team building across product, design, and engineering
- Maintain founder-level ownership, balancing strategy and tactical player-coach execution
Product Strategy & Vision :
Drive product vision, roadmap, and market differentiation strategies aligned with company goals and market trendsConduct market and competitor analysis to identify new product opportunities and whitespaceDefine product positioning and robust prioritization frameworks (RICE, value vs. effort, etc.)Own the 0-to-1 product building and product-led growth (PLG) strategyProduct Velocity & Operational Excellence :
Set and track velocity metrics (e.g., sprint velocity, feature delivery rate, time-to-market, bugs per feature)Eliminate bottlenecks in design, engineering, and product operations through process optimization and analyticsBuild and maintain product dashboards, ops systems, and analytics infrastructure for data-driven decision-makingEstablish quality, speed, and collaboration rituals across product podsEngineering & Design Alignment :
Establish tight alignment between design and engineering, ensuring smooth hand-offs, reduced rework, and consistent output qualityLead design and engineering collaboration rituals, reviews, and continuous improvement on specs-to-shipping processesSet and enforce standards for UI / UX quality, technical documentation, and architectureInterim Pod Leadership & Team Building :
Step in as interim pod lead to drive end-to-end roadmap, scoping, sprint planning, and feature delivery in pods lacking full-time leadersOwn hiringcreate scorecards, source candidates, interview, and mentor product / design / engineering talentDevelop and institutionalize product team rituals, documentation, onboarding, and career frameworks.(ref : iimjobs.com)