Associate - Merchant AcquiringTriOptus • gurugram, India
Associate - Merchant Acquiring
TriOptus • gurugram, India
4 days ago
Job descriptionPrepare daily financial vouchers for merchant settlements. Process fee reversals, debit / credit adjustments, and other financial entries accurately and within defined timelines. Update and maintain financial records in compliance with bank policies and regulatory guidelines. Prepare incentives for merchants and Relationship Managers. Perform daily reconciliation of merchant payments, receivables, and payables. Maintain and update daily tracking files and operational reports. Ensure proper MIS reporting and analysis for management review. Manage and respond to merchant queries promptly and professionally. Provide value-added support and advice to business units and related stakeholders to ensure timely resolution of operational issues. Liaise with card networks (Visa, MasterCard), vendors, service providers, and industry associations regarding transaction processing issues and exception handling. Coordinate with internal teams—including Business Units, FRMU, Disputes, and MSU—on settlement-related matters. Operate within established bank policies, regulatory guidelines, and operational frameworks. Identify, escalate, and resolve issues related to merchant setup, settlement, reconciliation, and transaction exceptions. Provide analytical insights and recommendations to support business units and improve operational processes. Ensure timely troubleshooting of problems to maintain seamless merchant operations. Make operational decisions within defined authority limits and based on experience. Exercise judgment in resolving merchant and settlement-related issues in line with established policies and procedures. Good understanding of general banking operations with hands-on experience in merchant acquiring functions, including merchant setup, maintenance, and payments. 1–3 years of experience in the cards domain or multi-discipline banking environment. Strong knowledge of acquiring systems and related processes. Proficiency in MS Office applications, with strong MIS and data analysis skills. Excellent communication skills (both written and verbal) and strong interpersonal abilities. Strong analytical and problem-solving skills with attention to detail. Customer-focused mindset Team collaboration Attention to accuracy and detail Time management and ability to work under pressure Proactive approach to problem-solving Professional communication and stakeholder management
Title : Associate-Merchant Operations
Location : Remote
Duration : 6 months
Job Purpose
The Merchant Operations Associate is responsible for ensuring accurate and timely data input for merchant setup and maintenance within the system. The role involves preparing daily financial entries related to merchant payments, refunds, recoveries, and settlements, as well as performing reconciliations for various GL accounts. The position also ensures timely tracking and updating of operational reports and handles merchant-related queries to support smooth operational functioning.
Key Responsibilities / Key Result Areas
Merchant Setup & Maintenance
- Process merchant setup requests with accuracy as per approved merchant setup forms.
- Execute merchant maintenance activities based on requests received from Relationship Managers (RMs) and merchants.
- Track and reprocess rejected transactions in a timely manner.
Financial Operations
Reconciliation & Reporting
Query Handling
Operating Environment, Framework & Working Relationships
Problem Solving
Decision-Making Authority
Knowledge, Skills & Experience
Behavioral Competencies
Create a job alert for this search
Associate • gurugram, India
Related jobs
Associate - Merchant Acquiring
TriOptus • gurgaon, haryana, in
Title : Associate-Merchant Operations.The Merchant Operations Associate is responsible for ensuring accurate and timely data input for merchant setup and maintenance within the system.The role invol...Show more
Last updated: 4 days ago • Promoted
Donor Relations & Partnerships Associate
Leap 300 • Gurgaon, India
JD : Donor Relations & Partnerships Associate.Leap 300 : Non-Governmental Organisation (NGO).A high-impact sales and partnerships role for someone who thrives on building relationships, driving renew...Show more
Last updated: 3 days ago • Promoted
Associate Relationship Manager
Confidential • Gurugram, Gurgaon / Gurugram, India
We are seeking a dynamic Associate Relationship Manager to join our team in Gurugram.This role is perfect for someone with 1-3 years of experience in the insurance sector, specializing in sales and...Show more
Last updated: 25 days ago • Promoted
Associate-Finance
Confidential • Gurgaon / Gurugram, India
As a CBRE Valuation Associate, you will be responsible for overseeing team research efforts and preparing market information for appraisal assignments.
This job is part of the Valuation function.The...Show more
Last updated: 25 days ago • Promoted
Senior Associate, Treasures Private Client Relationship Manager, Consumer Banking Group
Confidential • Gurgaon / Gurugram, India
To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures Private HNI clients having a total relationship value of 6cr INR & above.This role requires an exp...Show more
Last updated: 6 days ago • Promoted
Senior Process Associate - Collateral (US Mortgage)
Confidential • Gurugram, Gurgaon / Gurugram, India
Process associate- Collateral Management (US Mortgage).Exp- 2-3 years' experience in US Mortgage.Shift- 4 PM to 1AM (5 days working).
SPA- Collateral Management The Collateral Management Specialist ...Show more
Last updated: 25 days ago • Promoted
Commercial Real Estate ( Sr. Associate / Delivery Lead)
Acuity Knowledge Partners • Gurugram, Haryana, India
Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Gurgaon.Notice Period : Imme...Show more
Last updated: 4 days ago • Promoted
Associate / Sr Associate Deal Value Creation
Confidential • Gurgaon / Gurugram, Mumbai
Associate / Sr Associate Deal Value Creaon.KPMG Advisory professionals provide advice and assistance to enable companies, intermediaries and public sector.
KPMG rms provide a wide range of Risk Advi...Show more
Last updated: 22 days ago • Promoted
Associate - Treasury Associate - Gurugram
BDO India • Gurugram, Haryana, India
Managing banking payments for the Indian and International vendors,.Knowledge of GST and TDS compliances,.Good communication (both verbal and written).
Resolution of vendors queries,.Vendors reconci...Show more
Last updated: 4 days ago • Promoted
vCommission - Associate Manager - Affiliate Growth
vCommission • Gurugram, India
Campaign Execution & Growth : - Launch, manage, and optimize CPS-based coupon & cashback campaigns ensuring measurable ROI.Drive Telegram inventory b...Show more
Last updated: 30+ days ago • Promoted
Senior Associate - Order to Cash (OTC) Collections
S&P Global • Gurgaon, Haryana, India
This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.About the Rol...Show more
Last updated: 8 days ago • Promoted
Associate - Treasury Associate - Gurugram
Confidential • Gurugram, Gurgaon / Gurugram, India
Managing banking payments for the Indian and International vendors,.Knowledge of GST and TDS compliances,.Good communication (both verbal and written).
Resolution of vendors queries,.Vendors reconci...Show more
Last updated: 21 days ago • Promoted
Investment Banking Senior Associate
Acuity Knowledge Partners • Gurugram, Haryana, India
Hiring for Investment Banking Senior Associate for Gurgaon team.Graduate / Post-graduation in Finance or equivalent qualification (CFA, MBA [Finance], CA or equivalent).
Industry studies, thematic r...Show more
Last updated: 4 days ago • Promoted
Associate
WNS • Gurugram, Haryana, India
We are organizing a Hiring Event for "Associate"- Chat Process.Date – 19-20 Nov 2025 (Wednesday & Thursday).Address - World Tech Park, Tower A2-A3, 11th Floor, Sector-30, Gurgaon.Respond to custome...Show more
Last updated: 30+ days ago • Promoted
Loan Operations / Servicing (Assistant / Associate Director)
Acuity Knowledge Partners • Gurugram, Haryana, India
Associate / Associate Director - Loan Operations / Servicing, Gurgaon.We are looking for a passionate, energetic individual to join our Lending Services division.
You will be part of team working for ...Show more
Last updated: 30+ days ago • Promoted
Senior Merchant
Confidential • Gurgaon / Gurugram, India
The Senior Merchant will support and execute new sourcing strategies to support businesses and functions.In this role, you will conduct day to day operational activities, resolve process discrepanc...Show more
Last updated: 25 days ago • Promoted
Senior Associate - Strategy&
PwC India • Gurugram, Haryana, India
Strategy& – Senior Associate – Strategy Consulting.Consumer || FMCG || Industrial || FMEG || E-Commerce || Retail.Mumbai || Gurgaon || Bangalore.
Only candidates who have filled out the form and ema...Show more
Last updated: 4 days ago • Promoted
Investment Banking Associate
Acuity Knowledge Partners • Gurugram, Haryana, India
Supporting our clients on multiple industries including Consumer, IT / BPO, Telecom, Real Estate, Infrastructure, Healthcare, Metal & Mining, Retail, Oil & Gas, FIG, Services.Preparing financial ana...Show more
Last updated: 30+ days ago • Promoted