We are seeking a highly skilled Tableau and Salesforce Analytics Analyst who is passionate about leveraging data to drive business insights and transformation. This role plays a key part in enabling personalized customer experiences through advanced analytics and CRM innovation.
Key Responsibilities :
- Administer and optimize CRM Analytics (formerly Einstein Analytics) environments.
- Develop interactive dashboards and visualizations using Tableau and Salesforce Analytics tools.
- Write and optimize queries using Salesforce Analytics Query Language (SAQL).
- Utilize Einstein Discovery for predictive analytics and data modeling.
- Perform deep-dive data analysis and statistical evaluations to uncover trends and opportunities.
- Collaborate with cross-functional teams to define KPIs and improve data accuracy.
- Deliver actionable insights to business partners for strategic decision-making.
Qualifications :
Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or related field.5+ years of experience in data analysis, with at least 2+ years in Salesforce Analytics and Tableau.Proficiency in SAQL, SQL, Tableau, and Einstein Discovery.Strong understanding of CRM processes and analytics best practices.Excellent communication and stakeholder engagement skills.Experience with statistical tools and techniques is a plus.ref : hirist.tech)