German executive

Job Summary :

We are seeking experienced Customer Service Executives proficient in German to handle inbound and outbound calls and emails related to corporate business travel.

Key Responsibilities :

• Manage travel-related queries including flights, hotels, car rentals, and visa assistance
• Provide cost-effective travel solutions aligned with company policies
• Handle itinerary changes, cancellations, refunds, and rebookings
• Coordinate with travel vendors to ensure smooth experiences
• Resolve travel-related issues such as missed flights or booking errors
• Maintain customer travel profiles and ensure policy compliance
• Collaborate with internal teams for customized travel solutions
• Ensure timely follow-ups and high customer satisfaction
• Stay updated on travel industry trends and regulations