Field Service Technician

Below are the roles and responsibilities :

Territory- Entire Kerala

• To cater Field services to SP customers
• Should be able to handle given territory individually with following assignments
• Carry out the Preventive Maintenance on time of all SP Products
• Attend breakdown call within time limits and provide onsite solution if possible.
• Installation of SP equipment’s within time limits.
• Conduct training session on request or at pre decided site (care at sight).
• Follow up of pending payment by sending letters / mails / personal visits against service(repair and contract and Accessories).
• Support in conference and workshop arranged by marketing team.
• Negotiate on commercial aspect with customer and technical explanation of repair quotation.

Increase in AMC penetration based on Installation base / penetration ratio data.

Qualification and Key Requirements :

Interested candidates, please mail your resumes to taru.arora@olympus.com.

Regards

Team HR