Technical Specialist

We’re seeking a Technical Program Specialist to support internal and external partners / teams.

Do you love being a powerful positive force in the success of others? Are you a Team player who effectively builds relationships with cross-functional team members? If so, we might have the role for you!

The role of Technical Program Specialist is a bridge between recruiting and training teams. It is an integral partner in the Training Organization, assisting the Technical Program Manager in the planning, implementation, and execution of training activities; and building employee expertise while ensuring they have a great experience during their selection process and training.

Responsibilities include...

Coaching and Mentoring

Coach, mentor and guide multiple multi-functional teams of software engineers, providing clarity, vision, strategy and progress to all team members.

Conduct daily lab sessions.

Provide professional and best practice guidance with an emphasis on quality, simplicity, maintainability, and performance.

Train and establish team culture with emphasis on customer centricity, engineering agility, creativity, collaboration, and a continuous learning / growth mindset.

Capture daily feedback to identify specific roadblocks and individual trainees’ concerns.

Engineering Project Operation Management

Provide operational oversight to Engineering Projects.

Guide Engineering Project requirements execution and Use Case building into systems solutions; building experiences that empower our consultants to showcase their talent.

Assist the Engineering Manager in planning and execution processes, delivering robust engineering plans, and prioritizing work across the team.

Monitor attendance, regular work assignments, and overall performance, escalating any identified performance issues to the Engineering Manager.

Execute The End-to-End Consultant Delivery Process

You will work closely with recruitment coordinators and other team members to make sure we attract and hire the best talent.

Be a trusted partner for the Recruitment teams. You will work closely with recruitment coordinators and other team members to make sure we attract and hire the best talent by conducting technical and behavioral interviews with early-career IT professionals.

Participate in special projects / tasks as assigned.

Support the Technology Operations Team in the creation and maintenance of training plans and course materials across multiple cohorts.

Assist in the integration of new concepts, courses, products, reporting, and feedback into existing coursework.

Basic Qualifications

Bachelor’s degree in computer science or equivalent experience.

3-4 years of professional technical experience.

Familiarity with Agile Software Development Life cycle best practices.

An understanding of software development lifecycle, methodologies, and best practices.

Ability to communicate effectively with both technical and non-technical audiences.

Strong verbal and written communication skills, including the ability to influence across job levels.

Preferred Qualifications

5+ years of professional technical experience developing and operating software in one or more of the following : Java, Python, JavaScript, DevSecOps.

1+ year experience architecting, designing, and developing customer-facing software.

Self-driven and comfortable working in an ambiguous environment with changing priorities.

Ability to think strategically and tactically, with attention to detail.

Proven ability to establish positive working relationships with internal stakeholders.

Ability to effectively communicate and collaborate with multi-functional teams about various topics such as product requirements, user experience, system architecture, APIs, and project schedules.

Previous teaching or training experience.

Experience in a start-up or academic environment a plus!