Manager / Head GTM Sales B2B(SAAS)

Job Summary

As the Lead – High Value Client Acquisition, you will own the growth and expansion charter for the most valuable enterprise clients. This role demands a strategic and commercially astute leader who can navigate complex enterprise ecosystems, unlock new opportunities, and deepen long-term partnerships with India’s top retail and e-commerce brands.

The person will be working directly with the leadership management team in a high-impact role, driving both the depth and width of enterprise relationships — ensuring every account reaches its full potential through

consultative engagement, solution expansion, and operational excellence.

You will lead a team of experienced account managers, ensuring that our largest clients realize maximum business value from our solutions while delivering predictable and scalable revenue growth.

Responsibilities :

1. Strategic Growth & Account Leadership

 Own revenue, retention, and expansion for high-value enterprise portfolio.

 Define and execute strategic account plans that strengthen relationships, increase wallet share, and drive measurable client impact.

 Develop customized success blueprints aligned with each client’s strategic goals and commerce roadmap. 2. CXO & Enterprise Engagement

 Build and nurture deep relationships with CXOs, business heads, and key decision-makers as a strategic growth enabler.

 Lead Quarterly Business Reviews (QBRs) and strategic discussions focused on co-creation, innovation, and long-term account scaling.

3. Growth & Revenue Management

 Drive commercial expansion across the organization's product suite, new use cases, and client business units.

 Ensure industry-leading renewal rates and Net Revenue Retention (NRR) through consultative solutioning and proactive client engagement.

 Build strong internal alignment across Product, Tech, and Customer Success to enable seamless solution delivery and client satisfaction.

4. Team Leadership & Execution Excellence

 Lead, mentor, and develop a high-performing account management team skilled in managing complex, high-value enterprise relationships.

•  Foster a culture of consultative selling, data-driven decision-making, and operational rigor.
•  Build predictable processes for pipeline management, revenue forecasting, and client governance. 5. Strategic Insights & Voice of the Client

 Leverage client insights and analytics to identify growth patterns, risk signals, and opportunities for expansion.

 Champion the voice of the client within the organization to influence strategy, product development, and service delivery.

Candidate Profile :