Food Service Operations Lead

About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 13 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.

To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story - https : / / www.Linkedin.Com / company / smartq-bottlelabs / life / cdc290f8-ff81-4e7f-9c96-37d842f936c4 / ?viewAsMember=true

Are you excited to take on the challenge as our Operation Executive?

Are you passionate about delivering exceptional operational excellence in the food and beverage industry? If your answer is a confident yes, then we are looking for you.

As an Operations Executive, your primary responsibility will be to ensure smooth, efficient, and high-quality day-to-day operations. You will play a key role in monitoring operational performance, coordinating with internal teams, maintaining service standards, and ensuring compliance with food safety and hygiene regulations. Additionally, you will support the implementation of operational processes, optimize workflows, and contribute to enhancing overall customer experience.

If you are a proactive, detail-oriented professional with a strong background in F&B operations and a passion for driving continuous improvement, we invite you to be a part of our team. Do you possess these skills and aspire to make a meaningful impact in the world of food and service excellence? Join us now!

Key responsibilities

• Contribute to the development of operational strategies aligned with overall organizational goals.
• Collaborate with senior management to establish and implement policies and procedures.
• Identify areas for process optimization and efficiency improvements.
• Implement and monitor streamlined workflows and standardized procedures.
• Monitor and manage budgets, ensuring cost-effectiveness in operations.
• Optimize resource utilization to maximize productivity.
• Collaborate with cross-functional teams to address operational challenges.
• Identify potential risks to operations and implement mitigation strategies.
• Willingness to commute to client location, and carry out kitchen visits, owning two-wheeler will be an added advantage.

Educational Qualification & Skills Required

Message from CEO :

we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.