Retail Solutions Engineer

Greetings from Sonata Software!

We are hiring for Retail Techno-Functional Engineer, please find the below job details & share your update resume / CV to sravan.raju@sonata-software.com

About the job

Retail Techno-Functional Engineer

As a Product Support Engineer, you will represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technical / Product / Business complex problems in Microsoft Dynamics products and manage relationships with those customers.

Sonata Software Overview

Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers. A trusted partner of world leaders in the retail, manufacturing, distribution, travel, services and software industries, Sonata’s software portfolio includes the Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprise development automation Platform©, CTRM Commodity Trading and Risk Management Platform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata’s Platformation approach ensures services built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata’s people and systems are nurtured to deliver on our commitment to excellence in business technology solutions.

Job Title : Retail Techno-Functional

Location : Hyderabad / Bangalore

Experience : 4+ Years

Work Location : Hybrid Model in Hyderabad / Bangalore

Mode of Hiring : Permanent

Notice Period : 0-25 Days (Max 30 Days)

Job Description

• 4+ years of technical experience in Retail / Commerce.
• Excellent in troubleshooting the POS & HQ configuration issues.
• Good in configuration of store, discounts, trade agreements etc.,
• Good Analysis on logs and troubleshoot the issue.
• Understanding standing on existing documentation [TSG].
• Basic knowledge of running SQL queries and Kusto queries.
• Excellent communication skill.
• Should work in night shift and rotation of shifts on every 2 months.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never-seen-before-see-before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Regards,

Sravan Raju Vyasa (SRV)

Sonata Software Limited