Regional Operations Manager

Job Title : Regional Operations Manager

Location : Chennai

Experience Required : 10 to 12 Years

Role Overview :

We are looking for an experienced Regional Operations Manager to oversee, coordinate, and drive operational excellence across our South regional field operations. The ideal candidate will have a proven track record in operations management, team leadership, stakeholder engagement, and service delivery. This role demands strong people management capabilities, attention to detail, and a hands-on approach to managing performance, risks, and partner relationships.

Key Responsibilities :

• Lead and coordinate regional operational activities , ensuring alignment with organizational goals.
• Drive field teams to meet assigned performance and service delivery targets.
• Plan and expand assessment-compatible infrastructure (Nodes) across the region.
• Build and maintain strong working relationships with partners, clients, and vendors .
• Conduct client / partner meetings and presentations , representing the organization professionally.
• Monitor and manage regional operational costs in line with budgets.
• Review daily / weekly / monthly performance metrics , identify gaps, and initiate corrective actions.
• Monitor and ensure policy compliance and adherence to regulatory and contractual frameworks.
• Lead risk management and mitigation strategies for all services within the region.
• Provide support in resolving technical or operational issues on the ground.
• Maintain close coordination with delivery, sales, administration, and cross-functional teams.
• Attend and represent the company at regional events, conferences, and meetings .
• Coach, mentor, and motivate team members to ensure high levels of performance and engagement.
• Manage external agencies , including legal coordination when required.
• Handle crowd management and operational execution at scale.
• Working knowledge or understanding of Local Area Networking (LAN) is a plus.

Requirements :

Key Skills :

Why Join Us

Skills Required

Ms Office Tools