Sales And Service Specialist

About the Role :

We are looking for a proactive and target-driven Senior Executive – Government Service Sales to support our expansion in the public sector domain. The role focuses on managing AMC renewals from existing government customers and identifying opportunities for cross-selling or upselling new products at those sites. The ideal candidate will have a working knowledge of government procurement processes, strong relationship-building skills, and a proven ability to close service and product sales in the PSU / government ecosystem.

Key Responsibilities :

• Engage with existing government and PSU customers to secure AMC, renewals and ensure continuous service coverage .
• Identify and pitch new product opportunities based on installed base and site requirements at existing customer locations.
• Build strong relationships with procurement officials, engineers, and decision-makers in key government departments and local bodies.
• Share quotations, follow up for approvals, negotiate, and close AMC and product deals through appropriate government channels (direct, GeM, rate contracts, etc.).
• Monitor and respond to relevant tenders via GEM, CPPP, NIC, and other platforms where applicable.
• Coordinate with internal departments (service, operations, finance, and technical) to ensure smooth execution of signed contracts.
• Maintain and update sales tracking tools and ensure reporting accuracy on leads, proposals, and closures.
• Ensure complete compliance with public procurement norms, pricing structures, and documentation standards.

Key Requirements :

Preferred Qualifications :