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Lead Quality Assurance Engineer
Lead Quality Assurance EngineerWorkforce247 • Republic Of India, IN
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Lead Quality Assurance Engineer

Lead Quality Assurance Engineer

Workforce247 • Republic Of India, IN
11 days ago
Job description

Role Overview

We are looking for an experienced Lead QA Engineer to ensure the quality, performance, and reliability of our e-commerce platforms built on Magento and other custom modules.

In this role, you will lead and mentor a team of QA professionals , collaborate with development and product teams , and manage both manual and automated testing efforts to deliver top-quality, high-performing software solutions.

Key Responsibilities

1. Leadership & Team Management

  • Lead and mentor a team of QA Engineers, promoting best practices, strong testing strategies, and continuous improvement.
  • Allocate QA resources effectively across projects and ensure timelines are met.
  • Act as the primary QA liaison with product managers, developers, and cross-functional teams.
  • Conduct performance reviews, identify skill gaps, and support professional development within the team.

2. Strategic QA Planning

  • Define and implement a company-wide QA strategy aligned with product and development goals.
  • Build an automation roadmap to streamline repetitive testing and improve efficiency.
  • Establish and monitor QA metrics and KPIs such as defect detection rate, release quality, and test coverage.
  • 3. Process Optimization

  • Continuously assess QA workflows, tools, and processes to drive efficiency and consistency.
  • Develop and enforce QA standards for manual, automation, performance, and security testing.
  • Collaborate with DevOps to integrate automated testing into CI / CD pipelines.
  • 4. Test Planning & Strategy

  • Design and execute comprehensive test plans covering functional, regression, integration, and end-to-end testing.
  • Work closely with development and product teams to ensure full requirement coverage.
  • Prioritize testing based on business risk, feature importance, and release timelines.
  • 5. Manual Testing

  • Perform detailed manual testing of new features, enhancements, and bug fixes.
  • Validate UI / UX, performance, and responsiveness across devices and browsers.
  • Log, track, and document defects clearly to support timely resolution.
  • 6. Automated Testing

  • Design, maintain, and enhance automated test scripts using relevant tools.
  • Integrate automation within CI / CD to support faster, more reliable releases.
  • Identify new automation opportunities to improve test coverage and efficiency.
  • 7. Cross-Platform Testing

  • Conduct compatibility testing across web, mobile, and tablet devices.
  • Ensure consistent performance and user experience across browsers, operating systems, and devices.
  • 8. Performance & Load Testing

  • Partner with DevOps and engineering teams to perform performance, scalability, and load testing.
  • Identify and resolve system bottlenecks to enhance platform stability.
  • 9. Bug Tracking & Reporting

  • Use tools like JIRA or Bugzilla to log and manage defects.
  • Create detailed, reproducible bug reports with relevant evidence.
  • Provide stakeholders with regular testing progress and defect resolution updates.
  • 10. Collaboration with Development & Product Teams

  • Partner with developers to understand system architecture and identify critical testing paths.
  • Participate in sprint ceremonies including planning, daily stand-ups, and retrospectives.
  • Contribute insights to improve QA and development workflows.
  • 11. User Acceptance Testing (UAT)

  • Support product and business teams in planning and executing UAT.
  • Ensure that final releases meet business goals and customer expectations.
  • Track and ensure UAT feedback is resolved before production releases.
  • 12. Continuous Improvement

  • Stay up to date with the latest QA trends, tools, and automation technologies.
  • Continuously refine testing methodologies and practices to enhance overall product quality.
  • Qualifications & Experience

  • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
  • 8+ years of experience in Quality Assurance, preferably in large-scale e-commerce environments.
  • Hands-on experience with Magento or similar e-commerce platforms is an advantage.
  • Essential Skills

  • Proven experience managing QA processes across full SDLC.
  • Strong expertise in creating and reviewing test cases, identifying edge scenarios, and building robust test data.
  • Deep understanding of test coverage and QA lifecycle management.
  • Ability to leverage automation testing tools and frameworks to reduce manual effort.
  • Skilled in defining automation requirements and ensuring 360° QA coverage.
  • Technical Skills

  • Proficiency in manual and automated testing methodologies (unit, integration, regression, UAT).
  • Strong experience with API testing (Postman, SoapUI) and SQL / database testing.
  • Hands-on with Selenium, JUnit, TestNG or equivalent automation tools.
  • Experience in performance / load testing using tools like JMeter or LoadRunner.
  • Familiar with JIRA, TestRail, or similar QA management systems.
  • Knowledge of CI / CD pipelines, agile frameworks, and DevOps collaboration.
  • Understanding of AWS / cloud infrastructure and microservices architecture.
  • Programming experience in Java, Python, or JavaScript.
  • ISTQB or equivalent QA certification is a plus.
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    Lead Quality Assurance • Republic Of India, IN

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