Manager Salesforce

Key Responsibilities :

• Lead the design, development, and implementation of Salesforce solutions tailored to client needs.
• Utilize expertise in Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ to optimize business processes.
• Leverage AI technologies, including Agentforce, to enhance customer engagement and operational efficiency.
• Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
• Provide strategic guidance on best practices and innovative solutions to maximize Salesforce ROI.
• Conduct workshops and training sessions to ensure client teams are proficient in using Salesforce products.
• Stay updated with the latest Salesforce features and releases, and provide recommendations for adoption.
• Troubleshoot and resolve technical issues, ensuring high system performance and reliability.
• Lead and manage Salesforce Merger and Acquisition projects, ensuring seamless integration and data migration.
• Develop, customize, and enhance Salesforce applications using Salesforce Lightning and Lightning Web Components (LWC).

Qualifications :