Security Patching Report
- Manage induction program for all new joiners on a bi-weekly basis.
- Assist in routematic application (transportation app) with resource geo code location, application error fixes and resolution.
- Identify and implement workflows to increase process optimization.
- Ensuring effective communication, change / Incident management and adherence to guidelines by ENBD, third-party related corporate policies
- Conduct ITSM trainings to all resources on a quarterly basis.
- Assist in colocation implementation, Squad launch, biweekly status reporting.
- Monitor and conduct mandatory trainings for all vendor resources and share the status updates with HR on a quarterly basis.
KNOWLEDGE & SKILLS
Proven track record of managing day-to-day operations of a facility or ODC, including resource planning, vendor management and infrastructure upkeep.Experience in managing compliance standards, audit readiness, conflict resolution.KEY REQUIREMENTS
Education
IT based degree, University degree, or equivalent work experience required.Experiences
8-10 years of experience on operations management, facilities management, or site administration preferably in an IT / ITES / BPO or software development environment.Ability to work in highly ambiguous environments and build solutions that could flex with the business needs and ultimately scale.Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, establishing, and tracking metrics.Location
Chennai-basedWHY JOIN US?
We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At Emirates NBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one Emirates NBD team.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, however due to high volume of applicants, only SHORTLISTED candidates will be contacted.