Member Relations & Communication Specialisttheaims • Bengaluru, Karnataka, India
Member Relations & Communication Specialist
theaims • Bengaluru, Karnataka, India
6 days ago
Job descriptionManage relationships with existing members globally. Coordinate onboarding of new members including application support. Ensure regular communication through newsletters updates and personal outreach. Liaise with international stakeholders for summits meetups and forums. Represent us in networking events and collaborative platforms. Maintain and update the central member database and engagement tracker. 24 years of hands-on experience in social media management and member relations preferably within hospitality or membership-driven brands. Strong written and verbal communication skills with a flair for crafting on-brand social copy and member outreach messages. Proficiency in social media scheduling tools (Hootsuite Buffer Sprout Social) and basic graphic / video editing (Canva Adobe Spark). Experience with CRM or membership platforms (Salesforce HubSpot Zoho) and email marketing tools (Mailchimp Sendinblue). Data-driven mindset : ability to interpret social analytics (engagement rate reach member retention) and translate insights into actionable tactics. Background in digital campaigns with on-site experiences. Knowledge of SEO best practices for social content and familiarity with paid social advertising (Facebook Ads Instagram Promotions). Collaborative on-site work environment with peer mentoring and cross-functional exposure to events marketing and operations. Competitive compensation performance bonuses and membership perks for our premium hospitality services. Opportunities for professional development industry conferences and in-house training.
Job Title :
Member Relations & Communication Specialist
Job Summary :
This dynamic role blends student outreach and admissions counselling with digital engagement and international member relations. The candidate will manage end-to-end student admissions while enhancing visibility through social media and offline initiatives. Additionally they will oversee global member engagement.
Key Responsibilities
Social Media & Digital Engagement
- Drive social media engagement related to admissions events and outreach initiatives.
- Collaborate with the design / content teams to create engaging posts videos and updates.
- Promote events summits and member highlights via digital channels.
- Monitor campaign performance and suggest improvements.
Member Relations
Skills & Qualifications
Must-Have
Preferred
Benefits & Culture Highlights
Required Skills :
digital engagementcrm toolsdigital marketingdata managementcontent creationadmissions counsellingoutreach strategiessocial mediasocial media engagementsummitsdigitalpartnership buildingmember relationsevent promotioncommunicationeventsdesignoutreach
Key Skills
Customer Service,CFA,Ethernet,Fiber,Anesthesia
Employment Type : FULLTIME
Experience : years
Vacancy : 1
Monthly Salary Salary : 240000 - 360000
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Communication Specialist • Bengaluru, Karnataka, India
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