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Cloud Support Provider Automation Engineer

Cloud Support Provider Automation Engineer

Hewlett Packard EnterpriseINDIA
30+ days ago
Job description

Cloud Support Provider Automation Engineer

This role has been designed as Hybrid with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are :

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In todays fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine whats next for you.

What you will do :

  • Strong Scripting experience on Linux and VMware (should have experience on building scripts) at enterprise-level environment
  • Technical skills on Private Cloud, Linux, VMware
  • Collaborate with Product Managers, Developers, Operations to understand requirements, use cases and transform them into tests
  • Leads in the creation of systems documentation
  • Provide technical and architectural leadership for the infrastructure Engineering teams and Operations roles
  • Automate the provisioning, deployment, scaling and monitoring of the platform
  • Design and develop automation processes and tools.
  • Maintain existing automation processes and expand test cases to support REST API testing
  • Gather and analyze testing requirements based on the product requirements and lead the test efforts across the board
  • Help in root cause analysis of defects / issues and facilitate product release / roll-out
  • Work closely with development teams to identify and resolve problems

What you will bring :

  • 8 years of infrastructure automation experience within an enterprise-level environment
  • A passion for technology, automation and systems management
  • Experienced in support and incident response procedures
  • Self-motivated, well-organized, and driven to solve problems regardless of ownership
  • Curious and flexible - able to quickly adapt to changing business requirements and new technology
  • Strong background in operating systems, local networking, and application support
  • Significant experience in systems management, infrastructure automation, and cloud architecture
  • Expert-level git skills, for infrastructure management
  • Excellent technical communication skills
  • Bachelors degree or higher in Computer Science or related discipline preferred but not required
  • Technology :

  • Terraform, Puppet, Packer, Chocolatey
  • Jenkins, TeamCity, Git
  • Windows Server, Ubuntu, RHEL, Linux
  • Powershell, Python, Bash
  • Jira, agile methodologies
  • Fivetran, SQL Server, MySQL, and Snowflake are a plus
  • Business Skills :

  • Demonstrate strong written and verbal communication skills
  • Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness and sensitivity in dealing with diverse cultures and ability to learn quickly.
  • Experience in interacting / Supporting Level 1 Support teams and customers
  • Must be a team player and show ability and willingness to motivate and support other engineers
  • Additional Skills :

    Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity { 5 more}

    What We Can Offer You :

    Health & Wellbeing

    We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

    Personal & Professional Development

    We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

    Diversity, Inclusion & Belonging

    We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

    Let's Stay Connected :

    Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

    Job : Services

    Job Level : Specialist

    HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here : Equal Employment Opportunity .

    Hewlett Packard Enterprise is EEO F / M / Protected Veteran / Individual with Disabilities.

    HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

    Locations : Bangalore, Karnataka, India

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