Cloud Support Engineer - AWS / Azure

Profile : Cloud Support Engineer (E0)

Job Description :

Roles & Responsibilities :

• Should have hands-on experience with Linux and Windows OS setup.
• Should be familiar with monitoring tools Cloud watch and other cloud tools etc.
• Familiarity with other AWS services such as Account creation, VPC, Cloud Front, IAM, ALB, EC2, RDS, Route 53, Auto scaling, Lambda, etc.
• Should be ready to work in rotation on a 24 7 schedule, and be available on call at other times due to the critical nature of the role.
• Should be versatile in problem-solving and resolving complex issues ranging from OS and application faults to creatively improving solution design.
• Level one and two Knowledge of operating systems Linux and Windows.
• Good communication skills.
• Should have good hands-on experience in Cloud Cost Optimization, Security Audits and reporting
• Must feel comfortable working in a fast-paced, dynamic, and flexible environment;
• Participation in an on-call rotation and operating effectively in a global 24 7 environment.
• Drives initiation and implementation of server virtualization (i.e. VMware, Netapp)
• Drives vendor interface for system support issues and escalation
• Establish departmental goals and objectives for programs, projects on a regular basis
• Relationship Management within Server Management Function.

Technical Skills :

Knowledge, Skills and Abilities :

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