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ServiceNow Architect
ServiceNow ArchitectConfidential • Pune, Bengaluru / Bangalore, Chennai
ServiceNow Architect

ServiceNow Architect

Confidential • Pune, Bengaluru / Bangalore, Chennai
15 days ago
Job description

Job Summary : As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the business needs of our organization. You will collaborate with cross-functional teams to drive best practices and ensure that the ServiceNow platform aligns with our strategic objectives.

Key Responsibilities :

  • Solution Design : Architect and design scalable and efficient ServiceNow solutions that address business requirements and enhance user experience.
  • Implementation : Lead the implementation of ServiceNow modules, including ITSM, ITOM, HRSD, and custom applications.
  • Integration : Design and manage integrations with third-party applications and internal systems using REST, SOAP, and other integration technologies.
  • Best Practices : Develop and maintain best practices for ServiceNow development, including coding standards, version control, and testing procedures.
  • Performance Optimization : Monitor and optimize ServiceNow performance, identifying areas for improvement and implementing enhancements.
  • Documentation : Create and maintain architectural documentation, including design diagrams, workflows, and technical specifications.
  • Mentorship : Provide guidance and mentorship to junior developers and administrators on ServiceNow best practices and development techniques.
  • Stay Current : Keep up-to-date with the latest ServiceNow features and updates, and evaluate their potential impact on our environment.

Qualifications :

  • BE / B.Tech Computer Science, Information Technology, or a related field.
  • Proven experience as a ServiceNow Architect or similar role, with a strong portfolio of successful implementations.
  • In-depth knowledge of ServiceNow platform capabilities, architecture, best practices and experience with Integrations (REST / SOAP) & APIs.
  • Strong understanding of ITIL processes and frameworks.
  • Proficiency in ServiceNow scripting (JavaScript, GlideScript), and knowledge of web technologies (HTML, CSS, AJAX).
  • Strong communication and interpersonal skills.
  • Preferred Qualifications :

  • ServiceNow Certified Application Developer
  • Certified Implementation Specialist.
  • Experience in Agile / Scrum methodologies.
  • Skills Required

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