Member Experience ManagerConfidential • Chennai
Member Experience Manager
Confidential • Chennai
26 days ago
Job descriptionResponsible for managing the entire Member Onboarding Process to ensure a smooth start to the member's fitness journey. Conducts comprehensive fitness consultations to understand individual needs and goals. Determines the right mix of personnel and tools tailored for each member to optimize their experience. Accountable for improving and maintaining a strong retention score through proactive member engagement. Strategizes, organizes, and promotes programs across multiple areas including Community Events, Self-Directed Workouts, Group Classes, and Personal Training . Manages the onboarding of trainers and is responsible for staff training and development . Creates regular touch-points with members, including calling irregular members to re-engage them. Develops educational resources and plans member engagement activities to build long-term member satisfaction and loyalty.
Skills Required
Retention Management, Staff Training
Create a job alert for this search
Experience Manager • Chennai
Related jobs
User Experience Specialist
Grootan Technologies • Chennai, Tamil Nadu, India
A UI / UX Lead is a senior role responsible for guiding the design team, developing design strategy, and overseeing user-centric design for digital products.
Key duties include conducting user researc...Show more
Last updated: 1 day ago • Promoted
Customer Experience Manager
Confidential • Chennai, India
Lead, mentor, and develop a team of CX technology specialists, fostering a culture of innovation and excellence.Define and execute the CX technology transformation strategy, covering areas like CRM...Show more
Last updated: 14 days ago • Promoted
Customer Experience Manager
Straive • Chennai, Tamil Nadu, India
Lead, mentor, and develop a team of CX technology specialists, fostering a culture of innovation and excellence.Define and execute the CX technology transformation strategy, covering areas like CRM...Show more
Last updated: 15 days ago • Promoted
Sales & Revenue Manager (CRO Path – Outbound) | $70k–$90k Y1 OTE, Uncapped)
Hot Print Co • Saint Thomas Mount, Tamil Nadu, India
SALES & REVENUE MANAGER (CRO PATH - OUTBOUND) | $70K-$90K FIRST YEAR OTE, UNCAPPED Remote — Global A Players Welcome If you know how to build outbound machines (not just run them) you will not fin...Show more
Last updated: 22 hours ago • Promoted • New!
F&B Manager
Confidential • Chennai, India
We're seeking a Food Program Manager to oversee all F&B operations, delivering exceptional guest experiences while maximizing sales and revenue through employee satisfaction and engagement.Working ...Show more
Last updated: 22 days ago • Promoted
Adobe experience manager
Confidential • Chennai, India
Adobe Marketing Cloud Engineer.We are looking for energetic, high-performing and highly skilled data engineers to help shape our technology and product roadmap.
You will be part of the fast-paced, e...Show more
Last updated: 26 days ago • Promoted
Assistant Manager Guest Relation
Hyatt Regency Chennai • Chennai, Tamil Nadu, India
Assistant Manager – Guest Relations.This position supports the Guest Relations Manager in overseeing daily guest experience operations, resolving service challenges, and ensuring consistent deliver...Show more
Last updated: 16 days ago • Promoted
Security Team Manager
Securitas India • Greater Chennai Area, India
We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries.
Our client is an industry-leading datacenter organizatio...Show more
Last updated: 4 days ago • Promoted
Team Member - Sales (EPC)
Secure Meters Limited • Chennai, Tamil Nadu, India
If you’re passionate about building strong customer relationships and leading high-impact teams — THIS OPPORTUNITY IS FOR YOU!!.
Actively pursue and follow up on sales leads to expand the customer b...Show more
Last updated: 13 days ago • Promoted
CX (Customer Experience) Sr Operations Manager
Confidential • Chennai, India
At iOPEX, we don't just deliver services—we engineer transformation.As a global leader in digital operations and AI-powered CX, we partner with some of the world's most innovative brands to elevate...Show more
Last updated: 16 days ago • Promoted
Technical Lead - Adobe Experience Manager (AEM)
Royal Enfield • Chennai, Tamil Nadu, India
This is a highly specialized role for a seasoned technical lead to design and implement solutions across the Adobe Experience Cloud (AEC), specifically focusing on architecture of Adobe Experience ...Show more
Last updated: 17 days ago • Promoted
General Manager
Ileseum Clubs • Chennai, Tamil Nadu, India
Empowering communities and celebrating the joy of club life with.General Managers (GM) play a critical role in the Ileseum eco system and model.
GMs are the bridge between the daily activities at th...Show more
Last updated: 22 days ago • Promoted
Manager - L&D
Confidential • Chennai, India
Years of Experience – Minimun 5 – 7 yrs.Salary - On par with industry standards.We're looking for people who are excellent in people management, is good at communicating with people at a ground lev...Show more
Last updated: 11 days ago • Promoted
Manager - Membership (Chennai)
Confidential • Chennai, India
Basic Functions / Job Responsibility.Will be responsible for a portfolio of key Nasscom members, building strong relationships and acting as a single point of contact for their requirements.Proactive...Show more
Last updated: 14 days ago • Promoted
Engineering Team Manager - Infotainment
Confidential • Chennai, India
Help shape the future of mobility!.Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us.
Every day, we move closer to making that worl...Show more
Last updated: 17 days ago • Promoted
Club Manager - H2I
Confidential • Chennai
Team Leadership, Operations Management, Sales Support.Show more
Last updated: 26 days ago • Promoted
Manager Sales Enablement and Training- US
Interview Kickstart • Chennai, IN
Kindly note : This is a remote role that requires working during U.Please apply only if you're comfortable with the night shift.
Interviews can be hard, especially at top tech companies like.Many can...Show more
Last updated: 2 days ago • Promoted
Straive - Customer Experience Manager
SPI TECHNOLOGIES INDIA PRIVATE LIMITED • Chennai, India
Responsibilities : - Lead, mentor, and develop a team of CX technology specialists, fostering a culture of innovation and excellence.Define and exec...Show more
Last updated: 16 hours ago • Promoted • New!