Assistant Manager / Manager - EB-Claims Service Support

Job Description

Role – Employee Benefits – Claims Service Support

Department – International Business

About Us :

Prudent is a Composite Insurance Broker regulated by the Insurance Regulatory and Development Authority of India (IRDAI) and headquartered in Mumbai, India. Prudent is one of the leading insurance brokers in the country.

We specialize in building long-term relationships and instilling confidence in our partners. As a partner-focused organization, we are committed to delivering best-in-class insurance solutions and services tailored to meet the diverse needs of our clients.

Recognised as :

• Great Place to Work – 2024 and 2025 - This achievement reflects our unwavering commitment to a workplace where innovation, collaboration, and success go hand in hand; thanks to each Prudent family member for being the driving force behind our success.
• One of 𝗜𝗻𝗱𝗶𝗮’𝘀 𝗧𝗼𝗽 𝟭𝟬𝟬 𝗕𝗲𝘀𝘁 𝗪𝗼𝗿𝗸𝗽𝗹𝗮𝗰𝗲𝘀 𝗳𝗼𝗿 𝗪𝗼𝗺𝗲𝗻 𝟮𝟬𝟮𝟱! This honour reflects our unwavering commitment to fostering a culture where every woman can thrive and shine, and every voice is heard. Together, we’re building a future of 𝗴𝗿𝗼𝘄𝘁𝗵, 𝗲𝗾𝘂𝗮𝗹𝗶𝘁𝘆, and 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 for all team members!!

Job title - Assistant Manager / Manager - Employee Benefits–Claims Service Support

Reporting To – Deputy Vice President – International Business

Branch - Chennai

Job Summary / About the Role :

The International Business (IB) vertical, Employee Benefits Practice at Prudent, is a strategic business unit dedicated to strengthening Prudent’s global brand in the International market. We are committed to delivering bespoke Benefit & Total Reward Solutions with high standards of service excellence, world-class advisory and consultancy support for MNC clients who have their operations in India. Our team forms a bridge of trust between the expectations of senior stakeholders globally and the seamless delivery of these best practices in India.

In the fast-growing domain of Employee Health, Wellbeing, and Benefits, both in India and internationally, Prudent’s specialized International Business (IB) team is acknowledged as one of the best in the industry and is known for driving sustainable business goals via expert consulting, advisory, and operational skills.

Contributing to Prudent's vision of being the country’s largest, most respected, and a truly “Indian” MNC in the insurance broking industry, the IB Team’s efforts will be committed to further strengthening this vision. If you believe you have what it takes to be part of a hardworking team that combines progressive outlooks with pragmatic advisory to deliver exceptional value to clients, drop in a line. Let’s talk!

Required Qualifications :

Required Experience and Skills :

Key Responsibilities :

1. Exceptional Employee Experience Support System by Prudent

2. Facilitating the cashless and reimbursement process :

3. E-cards / network hospitals :

4. Providing claim-related queries :

5. TPA Co-ordination :

6. Employee Engagement & Support SPOC :