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Microsoft Dynamics 365 CRM Functional
Microsoft Dynamics 365 CRM FunctionalTata Consultancy Services • bangalore, karnataka, in
Microsoft Dynamics 365 CRM Functional

Microsoft Dynamics 365 CRM Functional

Tata Consultancy Services • bangalore, karnataka, in
22 days ago
Job description

We are Hiring for Microsoft Dynamics 365 CRM Functional

Location Pan India

EXP : 6-8 Years

Microsoft Dynamics 365 CE Functional consultant – Job Description

Responsibilities

  • The candidate will work with the Sales & Marketing teams and help them configure the demo environments for the client demos.
  • The candidate should have the ability to understand business scenarios and provide solutions that leverage the Dynamics 365 platform.
  • The candidate will also help in translating the business requirements in Epics and User Stories.
  • The candidate will also be responsible for helping to conduct trainings for team members of the technology solution and create and maintain knowledge sharing documentation.
  • Knowledge of Dynamics 365 business applications for Customer Engagement and the related SDK
  • Proficient with configuration, customizing, and integrating Microsoft Dynamics CRM.
  • Significant experience working with Dynamics 365 Online and Microsoft Power Platform including PowerApps (Canvas, Portal and Model Driven Apps), Power Automate, Portal Pages and Dynamics 365 CE Apps.
  • Must have experience working on Business rules, workflows, Power Automate flows.

Additional Skills

  • Experience in DevOps would be an added advantage.
  • Related D365 Certifications would be an added advantage.
  • Experience with JAVA Script.
  • Experience & Background

  • Bachelor's degree in business administration, computer science, or equivalent
  • Min 4-6 years of experience as a business analyst / functional consultant
  • Proven track record of successful Microsoft Dynamics 365 Field Service, Customer Service, Sales implementation
  • Certification for a Functional Consultant role in Dynamics 365 Customer Insights, Dynamics 365 Sales, or Dynamics 365 Customer Service and Field Service
  • Experience in user training activities
  • Skilled in system configuration, customization, and data management within Microsoft Dynamics 365
  • Gap analysis between customer needs and Dynamics 365 capabilities
  • Pre-sales and demo experience
  • Strong analytical and problem-solving abilities, with a talent for converting business requirements into practical solutions
  • Highly organized and able to work independently without guidance
  • Excellent communication and interpersonal skills to work with different stakeholders
  • Excellent command of spoken and written English
  • Create a job alert for this search

    Microsoft Functional • bangalore, karnataka, in

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