Customer Service Representative

“Speak the Language of Service Excellence – Join Us Today!”

Voice Associate – English & Language Specialist (French Bilingual)

📍 Location : Noida

🕒 Work Type : Full-time | 24 / 7 Shifts (including nights, weekends, holidays)

Are you passionate about delivering exceptional customer experiences?

Join our team as a Voice Associate – English & French Bilingual Specialist , where you’ll provide world-class voice support to international customers across residential, business, and contractor segments.

What You’ll Do

• Deliver excellent customer service via voice support.
• Communicate effectively with customers, providing updates and setting realistic expectations.
• Resolve complaints within SLA by identifying root causes and implementing solutions.
• Collaborate with internal teams for complex issue resolution.
• Maintain accurate documentation of interactions and resolutions.
• Manage escalations professionally and empathetically.

What We’re Looking For

Experience

✅ Why Join Us?

📩 Apply Now and be part of a team that values customer satisfaction and service excellence !

Arpita.Tripathi1@TechMahindra.com,Niyati.Singh@TechMahindra.com,Priya.Chaudhary@TechMahindra.com