Servicenow HRSD & FSM Module

Job Title : Servicenow HRSD & FSM Module

Location : New York

W2 contract

Requirements

Job Description :

• Extensive experience implementing and configuring ServiceNow HR Service Delivery (HRSD) and Field Service Management (FSM) modules.
• Strong understanding of HR processes and workflows, as well as field service operations, to effectively tailor solutions within ServiceNow.
• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes, to customize HRSD and FSM functionalities.
• Experience in integrating HRSD and FSM with other ServiceNow modules and third-party applications.
• Ability to analyze and optimize workflows to improve service delivery and ensure a seamless user experience.
• Strong troubleshooting skills to identify and resolve issues related to HRSD and FSM modules.
• Excellent communication skills to collaborate with stakeholders across HR and operations teams.
• Experience with performance tuning and optimization of ServiceNow applications specific to HRSD and FSM.
• Knowledge of ITIL best practices related to HR service management and field service operations.
• Familiarity with creating user training materials and conducting training sessions for end-users.

Benefits