Business Processes Consultant SAP CRM

We help the world run better

At SAP we keep it simple : you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Business Processes Consultant

What youll do

• Good understanding of end-to-end core business processes of Customer Service / Service Management
• Facilitate customer discussions and elaborate on the areas of proposed improvements
• Aptitude to define the problem concisely and propose solution
• Delivering billable components that meets a customers needs
• Ability to write detailed functional specifications and technical specification documents relating to functional enhancements interfaces forms and conversion of master data
• Developing application specifications. Making recommendations towards the development of new code or reuse of existing code
• Responsible for defining the scope of a project / opportunities estimating efforts and project timelines
• Participate in RFPs for Service Management
• Solution design Customer advisory Leading workshops and managing project executionrisk. Suggesting customers on the best practices roadmap.
• Independently handle implementation projects and lead team to deliver an outcome following SAP Activate methodology

What you bring

Meet your team

To address requirements in S / 4HANA Service Management solution build competency at S / 4HANA Hub to deliver S / 4HANA Service Management and related solution areas.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and / or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team :

For SAP employees : Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID : 439204 Work Area : Consulting and Professional Services Expected Travel : 0 - 10% Career Status : Professional Employment Type : Regular Full Time Additional Locations : #LI-Hybrid

Required Experience :

Contract

Key Skills

Auditing,Anti Money Laundering,GP,Law Enforcement,Courier

Experience : years

Vacancy : 1