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Sales Associate
Sales AssociateConfidential • Mumbai
Sales Associate

Sales Associate

Confidential • Mumbai
30+ days ago
Job description

Knowledge

  • Knowledge in front-end retail operations
  • Selling & customer service
  • Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage

Skills

  • Communication - Excellent verbal communication in English(Mandatory) & regional language.
  • Basic computer operating knowledge
  • E-mail communication
  • Basic knowledge of Point of Sale system (POS)
  • Experience

  • 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
  • Freshers with high level of communication skills and attitude to serve customers
  • Success Behaviors

  • Enthusiastic
  • Selling(Passion to Sell)
  • Interpersonal Skills
  • Influencing
  • Analytical
  • Pressure Tolerance
  • People oriented
  • Strong Team Player
  • Warmth / empathy
  • Organized
  • Willing to take Ownership
  • Willingness to Learn
  • Well groomed
  • Willingness

  • Job location - Across India
  • Ability to work as per Brand guidelines and set schedules.
  • Extended working hours during weekends, Festivals and season time
  • Shift timing - Minimum 9 hours with strict adherence
  • High Integrity (non-negotiable)
  • Your KRA / KPI

  • Attend and assist the customers at store and provide adequate product knowledge
  • Influencing and selling jewellery
  • Achieve target - Monthly / Seasonal
  • Maintain high VM standard at store
  • Addressing all customer queries
  • Following up with the customers
  • Ensure that the store is clean, safe and presentable for customers
  • Completing payment transactions; preparing merchandise for delivery.
  • Retaining the existing or new customers
  • Maintain and monitor store inventory
  • Coordinating with inter departmental personnel
  • Working on POS, ERP system, Magento etc
  • Skills Required

    Customer Service, Sales Techniques, Product Knowledge, Communication Skills

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    Sales Associate • Mumbai

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