Job Overview
We are seeking an experienced Branch Manager for our Chennai location. This is a senior-level full-time position. The ideal candidate will bring 7 to 10 years of experience in branch management, with a strong focus on developing sales strategies and managing secured loans. This role involves leading our team towards achieving financial growth and operational efficiency.
Qualifications and Skills
- Demonstrated expertise in developing and executing sales strategies to drive business growth and achieve organizational objectives. (Mandatory skill)
- Proven experience in managing secured loans with a deep understanding of loan processes and compliance requirements. (Mandatory skill)
- Strong leadership abilities with a focus on coaching, mentoring, and guiding teams to achieve their maximum potential and performance.
- Deep understanding of financial analysis, including the ability to interpret financial data and develop actionable plans from financial reports.
- Comprehensive knowledge of risk assessment processes to identify potential risks and implement effective mitigation strategies.
- Experience in budget management, including planning, monitoring, and adhering to budgeting objectives for optimal cost efficiency.
- Ability to analyze performance metrics carefully to optimize operations and implement strategic improvements effectively.
- Skilled in conflict resolution, with a proven track record of handling disputes and disagreements effectively, maintaining a harmonious work environment.
Roles and Responsibilities
Manage and oversee the daily operations of the Chennai branch, ensuring smooth and efficient operations at all times.Develop and implement sales strategies to drive branch growth, profitability, and enhance customer satisfaction.Lead, supervise, and motivate branch staff to achieve set goals, providing training and development as needed.Monitor financial performance, including evaluations of budgets, reports, and compliance to improve branch efficiency.Ensure adherence to legal and regulatory requirements regarding secured loans and other financial products.Coordinate with senior management to align branch activities with the overall objectives of the company.Conduct market research and analysis to identify new business opportunities and improve service offerings.Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction.