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Tech Support Engineer
Tech Support EngineerFinGuru India • vapi, India
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Tech Support Engineer

Tech Support Engineer

FinGuru India • vapi, India
7 hours ago
Job description

Finguru is looking for a Tech Support Engineer to support internal IT operations and assist in testing newly developed applications , identifying bugs, and ensuring smooth functionality.

Role Overview

Experience : 1-3 years

Employment Type : Full-time

Location : Ahmedabad, Gujarat

Key Responsibilities

  • Provide L1 / L2 technical support for systems, applications, and hardware.
  • Troubleshoot OS, software, network, and connectivity issues.
  • Install, configure, and maintain laptops / desktops and user access.
  • Test applications developed by the internal team and identify bugs.
  • Document issues, track them through ticketing tools, and follow up for resolution.
  • Perform regression testing after fixes are deployed.
  • Maintain IT inventory and support routine IT operations.
  • Prepare basic documentation, SOPs, and support guides.

Required Qualifications

  • 1–3 years of experience in IT Support / Technical Support.
  • Basic knowledge of application testing, QA, and bug reporting.
  • Strong troubleshooting skills across OS, hardware, and networks.
  • Familiarity with ticketing tools (Jira, Freshdesk, etc.).
  • Good communication skills and a problem-solving mindset.
  • Degree in IT / Computer Science preferred.
  • If you’re tech-savvy, detail-oriented, and enjoy solving problems, we’d like to meet you. Apply at

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