WFM Manager / Sr. Manager

Location : Sector 98, Noida (Work from Office)

Shift : Rotational (US Hours)

Responsibilities :

Manage and optimize workflow processes to enhance productivity and efficiency.

Identify and implement strategies to streamline workflows and reduce bottlenecks.

Ensure smooth and efficient operations by coordinating with different departments.

Develop and implement workflow improvements to enhance productivity and reduce errors.

Monitor project progress, anticipate issues, and resolve them proactively.

Ensure projects meet quality, time, and budget requirements.

Supervise entire projects

Prepare and present reports on workflow status to the management team.

Communicate effectively with stakeholders to ensure alignment and collaboration.

Identify areas for process improvement and implement changes to increase efficiency and productivity.

Collaborate with cross-functional teams to develop strategies to optimize workflow.

Ensure compliance with relevant regulations, policies, and procedures.

Maintain documentation and track progress to ensure adherence to standards.

Problem Solving

Leadership and Team Management

Qualifications for Workforce Management :

Bachelor's or Master's Degree : A degree in business administration, operations management, information technology, or a related field is often preferred.

Experience : 16+ years of experience in workflow management, project management, and process optimization is crucial.

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