Reservations Specialist

Company Description

About D’Montrio : A Luxury Aparthotel Experience in the Heart of London

Established in 2020, D’Montrio is a premier luxury aparthotel group redefining short and extended stays in London. With thoughtfully designed residences in some of the city's most iconic neighbourhoods—Notting Hill, Fitzrovia, Westminster, South Kensington, and Farringdon—we offer the perfect blend of five-star service and the comfort of home.

Over the past five years, D’Montrio has become the trusted choice for discerning travellers—business executives, creatives, and families alike—seeking elegant, fully serviced apartments without compromising on privacy, space, or location.

Each D’Montrio property is equipped with stylish interiors, high-end amenities, and personalised services that go beyond the ordinary. Whether it’s a short city break or a long-term relocation, our commitment to exceptional guest experiences is unwavering.

Role Description

This is a full-time position for a Reservations Specialist located on-site in Guwahati. The Reservations Specialist will be responsible for handling incoming reservations, managing booking systems, providing excellent customer service, and supporting sales activities. Day-to-day tasks include responding to customer inquiries, processing bookings, maintaining accurate records, and assisting with any reservation-related issues.

Qualifications

• Experience with Reservations and handling booking systems
• Excellent Communication and Customer Service skills
• Sales experience and ability to support sales activities
• Ability to provide Training and support to other team members
• Strong organizational and time management skills
• Previous experience in a similar role is an advantage
• Proficiency in MS Office and reservation software
• This is a paid internship starting between 40K - 45K per month