KEY STAKHOLDERS INTERNAL : - Business Supply Chain team, Business Development team, Finance, Accounts Payable, Accounts Receivable
KEY STAKHOLDERS EXTERNAL : Customers, vendors
REPORTING STRUCTURE :
Will report to – Manager - GBSS Master Data Management
Team size - Individual Contributor role
EXPERIENCE :
- to years of experience in a Master data management & governance role.
- Good communication skills, both written and verbal, a must.
- Attention to detail and ability to work with minimal supervision
- Experience in Master data cleaning, policy compliance in Customer and Material Master
- Strong background in the pharmaceutical / FMCG / Manufacturing industry.
- Strong understanding of SAP systems.
- Strong analytical and problem-solving skills.
- Ability to work well with people at various levels and with different cultural backgrounds.
CRITICAL QUALITIES :
Ability to handle work pressure and SLA commitmentsThrough understanding of the SAP Master data transactions related to customer / material / vendor masterUnderstanding of the various fields maintained in customer masters and it’s impact on downstream processWillingness to work in shared service functionFlexibility to work in night shift (in case required)Key Role and responsibilities
Responsible for creation / change / review of various masters in SAP such as Customer Master, Material / SKU Masters, Vendor Masters , BOM, Prices etc.).Perform the business policy and data accuracy checks on the request received from requestor for master data creation / changeMaintain the SLA adherence (% request to be completed in working day) with % accuracyData Governance to ensure that Masters are created complying statutory and legal framework.Educate the stakeholders for policy related compliances requiredMaintain good master data hygiene to ensure there are no duplicate master records, incomplete masters , incorrect / invalid information.Understand customer priorities and accordingly deliver the master data requirementContinue the development of data standards, processes and procedure for various master data domainsIdentify and manage projects to improve data standardization, accuracy and integritySupport SAP implementation projects (for SAP S HANA during UAT) by representing the MDM function.Support project teams during data cleansing and migration activities.Manage Data Quality exception reports.Work with SAP IT team or RPA team to develop or improve the automation levels as well as system based controls in Master Data Management Process.Work collaboratively with other functions ( Quality, Regulatory, Finance, Sales, BD, IT, Manufacturing sites etc.) to ensure Master Data & Other related issues are resolved and objectives are met.Time to time generate MIS related to Master Data Management.