Head of IT Infrastructure

The head of IT Infrastructure is responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support / help desk, workstation management, servers, storage and related software.

This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and :

• Lead the technology infrastructure strategy and execution for the enterprise
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement
• Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the companys requirements and expectations
• Development of enterprise standards and technology architecture and the IT operations governance process
• Conduct product and vendor evaluations ensuring best in class technologies and partners
• Works closely with and manage strategic vendor partner relationships.
• Setup and run the Governance with the partners.
• Build strategic relationships for creating value for the organization.
• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
• Leadership for delivery of 24 / 7 service operations and KPI compliance

ref : hirist.tech)