Job Summary :
We are seeking a motivated and enthusiastic Presales Executive / Telecaller to join our team. The ideal candidate will have excellent communication skills, a friendly and persuasive demeanor, and a passion for helping clients find their dream property. As a Presales Executive / Telecaller, you will be responsible for making outbound calls to potential clients, answering inquiries, and generating leads for our sales team.
Key Responsibilities :
- Outbound Calling :
- Make outbound calls to prospective clients to introduce our real estate services and properties.
- Follow up on leads generated through various marketing campaigns and events.
- Client Interaction :
- Handle incoming calls and inquiries from potential clients.
- Provide detailed information about available properties, pricing, and features.
- Address client questions and concerns in a professional and timely manner.
- Lead Generation and Qualification :
- Identify and qualify potential clients who are interested in buying, selling, or renting properties.
- Schedule appointments for property viewings and consultations with the sales team.
- Database Management :
- Maintain an updated and organized client database.
- Record all client interactions, inquiries, and follow-ups accurately in the CRM system.
- Market Research :
- Stay updated on the latest market trends, property values, and competitor activities.
- Provide clients with relevant market insights and information.
- Collaboration :
- Work closely with the sales and marketing teams to develop effective strategies for lead generation.
- Participate in team meetings and contribute to the development of sales plans and targets.
Qualifications : - Education :
- High school diploma or equivalent (required).
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience :
Prior experience in Real Estate / Builders / Channel Partners / Brokers Company is compulsory. We need experienced candidates only.
Proven experience as a Presales Executive / Telecaller or in a similar customer service or sales role (preferred).Experience in the real estate industry is a plus.Skills :Excellent verbal communication and interpersonal skills.Strong persuasive and negotiation abilities.Proficiency in CRM software and Microsoft Office Suite.Good organizational and time management skills.Ability to handle rejection and remain motivated.Personal Attributes :
High level of professionalism and integrity.Positive attitude and a strong work ethic.Ability to work independently and as part of a team.Resilience and ability to handle stressful situations.Languages :
English, Hindi, Kannada if candidate knows all 3 it is most preferable.