Copilot Change Manager & Adoption Specialist (6-9Y) BLRCGI • Bangalore, Karnataka, India
Copilot Change Manager & Adoption Specialist (6-9Y) BLR
CGI • Bangalore, Karnataka, India
12 days ago
Job description. Maintain & update Copilot Champions list and facilitate community engagement. . Documented and improved Copilot Agent enablement and governance processes. . Led UAT for Copilot Agents including test planning and feedback documentation. . Investigate document technical limitations also provide workarounds whenever feasible for Copilot Studio Agents. . Supported solution assessments and feedback analysis for GenAI initiatives. . Excellent communication and interpersonal skills. . Strong user and customer service background. . Good understanding of Agile methodologies quality processes and best practices for maintaining information security. . Strong analytical and organizational skills. . Ability to handle confidential and sensitive company information responsibly. Key Responsibilities . Lead and execute change management strategies for Copilot and Copilot Agents including communication planning stakeholder engagement and feedback collection. . Develop and deliver presentations business cases and adopt roadmaps . Document and share lessons learned adoption metrics and best practices. . Manage and update the Copilot Champions network including onboarding engagement tracking and maintaining the champions list. . Organize and facilitate community calls workshops and knowledge-sharing sessions. . Support the end-to-end enablement process for Copilot Agents : demand intake ideation feasibility assessment UAT deployment and post-go-live support. . Contribute to governance proposals and process documentation for Copilot Studio Agents including knowledge management security and compliance considerations. . Maintain and improve agent modularity scalability and architecture documentation. . Coordinate and document User Acceptance Testing (UAT) for Copilot Agents including test planning feedback collection and reporting. . Deliver or support Copilot Academies ad hoc training and enablement sessions for business units. . Maintain and update user-facing documentation FAQs and how-to guides. . Troubleshoot and document technical limitations (e.g. SharePoint / Confluence integration knowledge source limits) and propose workarounds. . Collaborate with IT security and external consultants (on process improvements and tool selection. . Support solution assessments including criteria definition KPI tracking and feedback analysis for GenAI and Copilot solutions. Change Management (T1)
Position Description :
Required Skills & Experience
- . Experience in change management digital adoption or IT program support (ideally with Microsoft 365 Copilot or GenAI solutions).
- . Strong communication documentation and community management skills.
- . Experience with agent lifecycle management UAT coordination & troubleshooting.
- . Familiarity with Microsoft 365 Admin Center Teams Viva Engage SharePoint and Copilot Studio.
- . Analytical mindset : comfortable with reporting KPI tracking & solution assessment.
- . Proactive collaborative & adaptable to work in a fast-paced evolving environment.
1.
Sample Activities
1.
Business skills
1. Copilot Adoption & Change Management
1. Champions Network & Community Enablement
1. Copilot Agent Lifecycle & Governance
1. User Training UAT & Support
1. Technical & Operational Support
Skills : Change Management
Exchange Server
What you can expect from us :
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience :
Manager
Key Skills
Land Survey,C#,C++,Civil Engineering,Lab Technology
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Change Manager • Bangalore, Karnataka, India
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